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Scenario: Multiple variables

As an action learning coach, how would you handle the following situation: The team has been working on this problem for several sessions. This will be their last session to develop a complete, implementable solution. The team is attempting to analyze the problem in a search to identify the one key variable that they can […]

Scenario: Learnings

As an action learning coach, how would you handle the following situation: During the learning check-in the team has identified all of the learning opportunities you had noted both in terms of what went well and what could be better.

Scenario: Multiple Levels

As an action learning coach, how would you handle the following situation: The team will only be working on this problem for one session. It’s extremely urgent that they find a solution to the problem, as lives are literally at risk. Every time the team seems close to getting to consensus a question is asked […]

Scenario: New tool

As an action learning coach, how would you handle the following situation: You recently attended training and learned a new way of doing root cause analysis. You know if you share this with the team they will be able to identify the real problem much quicker.

Scenario: Empty toolbox

As an Action Learning coach, how would you handle the following situation: The team is not utilizing any tools for problem solving other than Action Learning.

Scenario: Laundry List

As an action learning coach, how would you handle the following situation: The team starts brainstorming some great solutions; stopping short of actually developing a fully and clearly implementable plan.

Scenario: Nerve hit

As an action learning coach, how would you handle the following situation: An extraordinarily deep question is asked. The responder sits quietly for a minute than begins to weep.

Scenario: Changing Roles

As an action learning coach, how would you handle the following situation: You have changed roles from participant to coach. One of the team members asks you a problem related question.

Scenario: Locked to the table

As an action learning coach, how would you handle the following situation: None of the participants have moved from their seats since the start of the session.

Scenario: Executive Coaching

As an action learning coach, how would you handle the following situation: A team member is an executive coach and decides to use this skill to investigate what is really going on for the problem presenter. They ask a series of questions in a row. They have shifted it to a one on one session […]