Scenario: Distrusting Culture

As an action learning coach, how would you handle the following situation:

A year earlier there was a merger in the organization. All fun elements had been stopped – picnics, team outings and were replaced with ridged procedures. The team was tasked with determining was to bring back fun in the work place. The top HR person on the team is convinced it can’t happen and derails every idea.

 

Tags: Action Learning Coach, WIAL Action Learning

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Comments (7)

  • Avatar

    ChauChyiTai

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    I would ask the team:

    – How do you feel the team is doing now? Scale 1-10

    – What was working well?

    – What was not working well?

    – What would you like to see change as you proceed?

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  • Avatar

    Guntoro

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    As an action learning coach I will ask Team about the task, by asking question, “Team, what is going on now? Have we reached a common understanding about the task?”
    After Team member respond on the purpose, ask Team to reflect, by asking question, “shall we provide pros cons on any idea?”
    Hopefully, Team will be able to provide solution with its pros and cons.

    Reply

  • Avatar

    Shiryll Go

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    As the Action Learning Coach, i would do the following interventions:

    – Ask the PP is he/ she has been helped with his/ her problem?
    – If Yes, i will proceed with asking what are the planned actions to be taken.
    – If No, i will asked the the whole team what worked best and what could be better.
    Feedback will be given at this time, and i would take this opportunity to ask the team on how they want to move forward, and if everyone is in agreement with this.

    Reply

  • Avatar

    mpersily

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    I would ask the team to rate their effectiveness in working as a team to solve their problem on a scale of 1-10. What is going well? What could the team do better? I assume that a team member would bring up that the team isn’t exploring the ideas. If not, I would ask the team, how is the team doing at bringing diverse perspectives into the conversation? exploring diverse ideas? etc. I would hope they would bring up some of the issues. I would then ask the team, how do teams ensure diverse perspectives are heard/considered? Ok then, who has the next question?

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  • Avatar

    Anna Maria LIM

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    As a Action Learning Coach I will do the following:
    1. I will ask the team whether they have good experience of the fun learning, including asking the top HR person about this. I will use the scale 1 to 10, where 10 is very engaging, and 1 is not engaging.
    2. I will check with the team, how we can still include the fun learning while not wasting too much of the budget, i.e. Team, how can we make the fun learning better way of learning? Is any body has the idea to make the fun learning more productive?
    3. I will ask the opposite situation of current learning that using rigid procedure, using the scale 1 to 10 too.
    4. I will leave the team to decide about the decision of taking out or keeping the fun learning.

    Regards,
    Anna

    Reply

  • Avatar

    DrBea

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    Everything is ultimately for the team to determine, here again I would start with the standard 3 questions – How are we doing as a team on a scale of 1 – 10? What are we doing well? What can we do better?

    Assuming no one brought up the negativity – I would think of what I’d prefer to be seeing (openness) and follow with
    How open are we being to possible solutions?
    Why is it important that we keep an open mind?
    How will we look at proposed solutions more openly?

    Happy Coaching
    Bea

    Reply

  • Avatar

    Shobhna Popatlal

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    I would start by asking “What is our engagement level on the scale from 1 to 10?” Then I will ask “How receptive are we to new ideas and suggestions? and “What is the impact of someone shutting down ideas without input and feedback from other members of the team?” I think this is quite narrow and to the point and the team would have picked up the situation. Finally, I would let the team decide their next action by asking “What can we do to ensure every ideas are considered?”

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