One of the major breakthroughs of the past couple of years has been how issues of diversity, inclusion, and belonging have entered the mainstream public consciousness and become a key issue inside corporate corridors. In a recent Deloitte CEO survey, building a diverse, equitable, and inclusive workforce was a top 3 challenge for 43% of CEOs. At Emerging World, Diversity, Inclusion & Belonging (DIBs) work has long been a feature of the immersive learning experiences we provide but its role is now changing. In the past we might have addressed it by including a session on Unconscious Bias in a programme. Read More

Not so long ago, in a small hotel in the Polish mountains, I was teaching the CALC course and this question came up: Why do we actually say “we” and not “you” while addressing the teams we coach? For example, our script says “What are we doing well?” and not “What are you doing well?” In individual coaching the coach always uses “you” to show and emphasize the responsibility of the client. In WIAL Action Learning we prefer a different style. Having some difficulty in thoroughly explaining this to my group, I decided to ask other SALCs and MALCs. This article is the summary from this discussion. Read More

Biological organisms inherently have defensive reaction to threats in their environment. Given time they learn how to defend against newly emerging challenges. Through evolution, they learn to adapt. However, if the changes in the environment go unnoticed or happen faster than their ability to learn and act, they go extinct. A very common observation from the natural world. If man-made organizations have the vitality and the resilience like a biological organism, Action Learning would serve as part of their evolutionary defense system. However in reality a mature organisation, as well as an adult individual, may fail to recognise the benefits of Action Learning, hesitate to learn how it works and unintentionally apply some ‘business as usual’ behaviours to poison and eventually kill the effort, only to continue searching for other means to ensure their prosperity. Read More

I’ve been conducting an unscientific experiment when I present in different cities. The nature of the experiment is that I ask folks in the audience – Can you tell me what I should see while I’m in your city? I get answers along the lines of ‘the zoo’, the museum, the mall, a particular restaurant or monument.Eventually, someone catches on and realizes that I did not ask ‘What should I seewhile I am in your city?’ I simply asked ‘Can you tell me what I should see while I am in your city?’ At this point I will typically get the response that I am seeking – YES! Read More

I became curious about Action Learning after co-facilitating a three-day leadership training to a group of middle managers in a hierarchical and relationship oriented culture. The material for the leadership training had been developed internally by my client’s European headquarters. During the leadership training the participants were engaged with topics of strategy, individual strengths, diversity, decision-making, and coaching skills. The training consisted of theory combined with experiential learning activities. Throughout the program it became apparent that attendees had good comprehension of the presented content and applying it. Read More

“In the beginner’s mind there are many possibilities, in the expert’s mind there are few” – Shunryu SuZuki Last month I conducted a leadership development program for one of the largest manufacturing companies in Thailand. This program was designed for key leaders and supervisors from six plants all over the country. Action learning was one of important components of the learning and development process. All sessions demonstrated the power of action learning but there was one, in particular, that was really interesting. Read More

When Mihaly Csikszentmihalyi summarized his many years of research into what makes for an optimum experience and brings enjoyment, he focused mainly on individuals. His work Flow; the psychology of optimal experience (Csikszentmihalyi, 1990) is full of examples of surgeons, mountain climbers or even assembly workers who focus fully on their core activity and get real enjoyment out of practicing and honing their skills constantly. They are in flow. A flow experience is rooted in the internal conscious focus that is put on the activity, as opposed to reacting to external stimuli or conditions. Read More

The concentration of team members during an Action Learning session is typically very high. The dynamic of asking questions, answering questions, active listening and the focus on the multiple aspects of the session (the problem, leadership competencies, team dynamics, coach learning interventions) completely fills up the mental capacity of the team members. That is also why the recommended number of members in an Action Learning team is maximum of eight. It is simply too much for our conscious mind to monitor and actively deal with if there are too many interactions. Read More

In part 1 and 2 of this series of articles, we looked at the eight components that bring enjoyment to work according to the Flow research (Csikszentmihalyi, 1990, p. 49), and have clearly demonstrated that WIAL Action Learning fulfills all the requirements and creates the environment for the development of more complex individuals through differentiation and integration. But Action Learning does not guarantee a team will experience flow. Some sessions run very smoothly and are a great and valuable experience for all, including the coach. Some sessions can feel tense and ineffective. Read More

This reflection is based on more than 10 years of Action Learning practice in the French national context, and the difficulties countered in optimizing the learning benefits of this great collaborative intelligence method.In France, the field of learning is closely linked to that of training, and therefore to teaching and its pedagogical approaches. What’s more, the notion of “apprenance” is still often misunderstood, and not distinguished from that of training, which focuses essentially on cognitive learning and too little on behavioral learning.
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