Scenario: Power of the Pen
As an action learning coach, how would you handle the following situation: Someone starts capturing the important notes on the white board. They are doing the filtering of what is important without checking with the rest of the team. In other words they are only capturing what sounds important to them.
Scenario: Missing Action
As an action learning coach, how would you handle the following situation: A participant shows up for a session and has not completed the promised action.
Scenario: Self monitoring
As an action learning coach, how would you handle the following situation: A team member does a process check.
Scenario: Other problem
As an action learning coach, how would you handle the following situation: The team is focusing on a problem in another division that they have no influence over.
Scenario: Unkind Gesture
As an action learning coach, how would you handle the following situation: A member arrives to a three hour session one hour late. You conduct coaching inquiries and he is smoothly integrated into the team. 15 minutes later he is exchanging friendly but sarcastic comments with a team member that end with him using a […]
Scenario: Consensus
As an action learning coach, how would you handle the following situation: The team is having trouble coming to consensus.
Scenario: Non-responsive
As an action learning coach, how would you handle the following situation: The members were enthusiastic to help the problem presenter. They asked many good questions. However, the problem presenter responded it’s confidential information and would not answer some of the questions. Members felt they were not able to help the problem presenter if their […]
Scenario: Clear Actions
As an action learning coach, how would you handle the following situation: The team starts to identify actions before the end of the session.
Scenario: Powerful Question
As an action learning coach, how would you handle the following situation: Someone asks a question that changes the depth and understanding of the true nature of the problem.
Scenario:My Time
As an action learning coach, how would you handle the following situation: Well answering the question “What could be better?” the team slips back into problem solving even though you have not concluded the check in.