Scenario: Out there

As an Action Learning Coach how would you handle the following situation:

Several members are asking questions unrelated to the problem at hand.

 

Tags: Action Learning Coach, WIAL Action Learning, WIAL Talk

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Comments (7)

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    Dax Cobarrubias

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    As an Action Learning Coach I will call an intervention and I will ask a question to the team that will test my assumptions: “Team, I noticed that we are asking questions not related to the problem at hand, do you notice it as well?” If not all members say YES my next question will be: “Team, some members feel that we are asking questions unrelated to the problem at hand, what is the impact of this?” If all members say YES my next question is “what is the impact if we continue to ask unrelated questions?” My final question will be “How can we proceed so that we can address this concern?”

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    Tiffany Maurycy

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    As part of the Standard Check In i would ask the team “How focused are the questions we are asking on problem presented? Why is it important we focus our questions on the problem presented? How can we stay more focused on the problem?

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    BelPacheco

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    I will ask the team about the questions being asked.
    I will ask them if these questions are related to getting Action Steps for the problem.
    I will ask them what the impact would be if we continue asking unrelated questions.
    I will ask them how they would like to move forward based on the impacts of unrelated questions.

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    Lei

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    As the AL Coach I will tell the team” Team, how are we doing with the quality of the questions being asked on a scale of 1 -10?” “What are you observing with the kind of questions being asked?” If someone says that their questions are unrelated to the problem, I will then ask “What will be the impact if we continue asking unrelated questions to the problem on the table?” ” How would the team like to proceed?” or ” What will the team agree on to move forward?”
    Then during the Reflection for Learning, (assuming they agreed to build up on each others’ questions or any other agreement related to it, I will ask the team ” Earlier on we had an agreement that we will build up on each others’ questions/ focus questions on the problem. What are we learning about the importance of being focused?

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    Seokjin LEE

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    I would ask the team first “Team, how are we doing as a team so far on a scale of 1- 10?” If the team points out we are derailed from the problem presented, I would ask them “how can we focus on the problem and why is it so important for us to stay focused on the problem?” Finally, I would ask the team “What and how can we do to focus on the problem more?”

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    Don Chan

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    Intervention as follows:
    1. What is the quality of question in solving the problems?
    2. What will be the impact?
    3. What can we do better to avoid asking the unrelated questions?

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    DrBea

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    I’d start with the standard 3 questions – How are we doing on a scale of 1 – 10? What are we doing well? what can we do better?

    If no one brought it up – i’d follow with – How focused are our questions on the problem we are dealing with?
    Why is it important that we stay focused on today’s challenge?
    How can we hold each other accountable to staying focused on today’s challenge?

    Happy Coach
    Bea

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