Scenario: Phone rings(2024)

Comments (2)

• 

  John Chang

  November 18, 2024 at 5:24 am | #

  I will step in once the current question or answer has been stated. I would pose a question to the team: “Has anyone observed any shifts within our team?”

  Subsequently, I would inquire about their preferred approach to this particular event. Depending on their feedback, I would highlight the significance of a team member’s absence and the challenge of information disparity. For instance, I might ask: “What kind of problems would it cause for our upcoming decisions and action plans if he/she did not receive the information from our current questions/answers?”

  Finally, I will have the team to decide on the best way to communicate with the returning member. And the decision should include how team members will handle the situation when the phone rings in the future.

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• 

  Manassawee Manavid

  November 23, 2024 at 10:43 am | #

  I will step in and ask team with SID:
  Situation: “Team, I noticed that during our session, John’s phone rang and he stepped out to answer it.”
  Impact: “What is the impact of this?”
  Decision: “Team, what are your decision?”

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