Scenario: Learnings

As an action learning coach, how would you handle the following situation: During the learning checkin the team has identified all of the learning opportunities you had noted both in terms of what went well and what could be better.

Tags: Action Leaning, WIAL, WIAL Action Learning, WIAL Talk

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Comments (9)

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    Eva Hirsch Pontes

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    Firstly, I would express recognition for their capacity to spot so many learning opportunities. I might then deepen the inquiry by asking “What is the impact of noticing learning opportunities that present themselves routinely in our organisations (life etc.) ?”

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    Joanna Lee

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    I would affirm the team for their careful observations and ask:
    How were you helped by your observations about what went well and what could be better?
    What made it possible for you to notice these learning opportunites today?
    What would you do to help your own teams to do likewise?
    What possibilities would it create?

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    Catherine Sandler

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    I would comment very positively on the group’s ability to notice and share both what went well and what could have been even better. I would ask them what skills they had used to analyse group process so well and how they could continue to develop those skills. I would also ask them what the impact was of their observations on the future performance of the group.

    As the group had noted some areas in which the group could have worked better, I would also ask how they thought they could elevate their performance in future.

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    Darwin Grein

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    First of all I would control myself not to comment that those are exactly the points that I’ve noticed on the group. Then, after a deep breath, I would ask some questions like: Group, I observed that the learning opportunities were quite accurate about the behavior of the team members. Does any one else observed it? What is the impact on the group when everybody is listening / exercising presence/ paying attention to others team members?

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    Hu Jie

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    I will continue to ask to all : “What inspiration these learning points bring us.? What is the value to oneself and to the organization?”

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    Kathy Zou

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    I would acknowledge the team’s efforts in observation and reflection and I will then ask to all “how they are going to apply the learnings in the remaining AL session or future AL sessions and their day to day work

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    Alberto

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    I would ask for each named learning item what makes it well and what can improve.

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    Flavia Perez

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    I would congratulate the group on this achievement and would ask: “What is the impact of observing learning opportunities in an individual? Why is this important? How does learning opportunities impact an organization?

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    Thị Lan Anh Nguyen

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    Mindset:
    Even though both Coach and the team have the same opinion about learning opportunities, Coach can still delve further into the parts that team is still doing well but can even do it better. Coach doesn’t share Coach’s notes with the team because that is Coach’s point of view, even if this point of view coincides with the group.
    Action:
    Coach continues asking team members:
    – What other lessons can we learn?
    – What questions or situations happened during the session helped the team learn the above lessons?
    – How can team members apply what they have learnt to life and work?
    Coach’s Reflection:
    “What did team do before so they can now achieve this?”

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