Scenario: Repetitive Question

As an action learning coach, how would you handle the following situation: The team is starting to ask the same questions over and over again.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (25)

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    Eva Hirsch Pontes

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    I would ask the Group, from 1-10, how are we doing in terms of creating questions with the potential of exploring the problem from multiple angles?

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    ChunJui Liu

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    I would say I found that we are asking the same questions. And then I would ask what happened and what’ s the impact if this situation continued? Finally, I would ask how we can do better?

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    Jiang Jie

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    I will ask the team if everyone observes that they are repeating on the same issue. If so, what effect will it have? So what should we do?

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    Debora Pelegrino

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    As an Action Learning Coach I would intervene with the following questions: “What has been the quality of our questions?” and “What does the group gain by increasing the quality and diversity of the questions?” and then “In view of this, how do we want to proceed in this session?”

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    Devaki Seijmonsbergen

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    As an Action Learning Coach I would ask the enquirer why He/She ask the questions multiple times. I would also ask to the enquirer, After a respons to his/her question, if he/she feels like his/her question has been answered.

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    Vera van der Sluijs

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    As an Action Learning coach I would intervene by asking the team what they think of the quality of the questions. I would ask what’s going well and what can be improved regarding the quality of the questions. With this information and realization I would let the team proceed.

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    Wilailak Ashley

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    As their coach i will intervene by asking team as ;
    How are we doing well with quality of the questions ?
    How our question helping PP so fare…. score from 1-10 ?
    How are we demonstrating individual leadership skill to help PP ? ….. etc..
    To bring them back to practice leadership skill , so that will make them ask question in different as they will they to practice own skill chosen too.

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    Savath Kuch

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    I would ask the team, What is the impact if we are spending too many time by just asking the same questions?

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    Pei Zheng

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    I will ask the team:how relevant is this question with the problem? Score from 1-10. If we get low scores, hopefully, they could realize their misunderstanding. If they vote for high scores, I will ask the team why this question should be our question.

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    SAGOONSRI JINAPUNMONGKOL

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    As i am a coach , I would intervene at the appropriate time to ask the group,
    How are we doing well with ask the question so far ? I would ask them to answer on a scale from 1 to 10 that 1 equal lowest and 10 equal highest. And I will see the score if it below 5 I would ask “what could be the impact of this to our group? And waiting them feedback and then I will ask “what would you like to do as a team to improve this from now. I will listen and keep record their feedback and bring them back to session again. So I will monitor for another intervention if required that depend on situation.

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    Bettyna Gau Beni

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    I would ask the group how we, as a team, were doing in terms of exploring the problem from all possible perspetives.

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    Roberta Gamboa

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    I would ask the group: How is the quality of our questions in terms of bringing different perspectives?

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    Marta Bolshaw Vieira

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    As coach action learning, I would ask the following question to the group:
    “How do you perceive the diversity of the questions?”, then ask each member of the group to give a score of 1-10 on that question.
    I could also add the question, depending on the group’s first response, “What impact is this actually having on the quality of the responses?”

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    Lais Cauduro

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    I would ask the group what they were thinking about the quality of the questions and what they could do to improve their creativity.

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    Chaofan (Suprince) MA

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    I’d coach the team by applying the SID model here. I’d ask them “I’ve observed that the team has been asking each other the same question over and over again. What is happening? How will the quality of the team’s discussion and the solutions to the problem be impacted ? What can we do as a team to improve?”

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    Yen Le Thi Hai

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    I have to ask the team:
    – I’ve heard over and over again the same question from almost everybody, anyone can notice that?
    – Which type of question is that? How does it impact the team discussion?
    – What do you expect to go through by the end of this discussion?
    – From now on, how should the team do to go there?
    I believe that the coach should create the learning opportunity when supporting the team to recognize real motivation/ reason for “why the team asks the same question”. The coach should keep the eye opened when intervening. In case that the team admits the poor quality of answers, the intervention could go further:
    – (to the question’s owner): Do they respond to your question?
    – (to the answer’s owner): How the team can help you answer the question?
    – What has prevented the progress of our team discussion?
    – What can improve our team discussion?

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    Ye Zhou

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    I will ask the team, ‘I observed that this question was asked by xx members, what questions are they? do we have the answers? what questions will you have that bring different perspectives?’

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    Anna Frummerin

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    I would ask the team, “how is the quality of the questions in the team?” “What can the team do to move forward?”
    Another alternative is to use the onion as a metaphor. In the introduction of Action Learning I always do an illustration of peeling the onion, asking layers of questions and what the different questions could be to to find the REAL problem. When you have done that, it´s easy and powerful using that metaphor during the session. “What layer are the team on, peeling the onion?” “Why is that?” “How can the team get to the core of the onion?”

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    May Ling Siow

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    I would ask the question on the scale of 1-10, 1 being least repetitive and 10 being the most repetitive questions where are we at exploring new questions.
    I would also lead them into learning the importance of asking questions from a new angle

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    Jinghui Gao

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    I would ask the team, “I’ve observed a period of time in the past this question has been asked several times. The specific questions are…… , what’s the reason why you asked many times? What will be the impact if this continues? What should we do? “

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    Huong Doan Kim

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    I will intervene by asking question: I see that you are asking the same questions again and again. How this would affect our performance? After team members answer, I will ask “How can we do better?”

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    nadia estirini

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    Facing the situation, as a coach I will ask :
    1. I noticed that there are repetitive questions, “how the team member feel the impact of the situation to the team performance?”
    2. Then continue asking, “what can we do better?”

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    Retno Susilo Wardani

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    I will intervene by asking team :
    1. “What is happening?”
    2. “What do you think about the quality of the questions?” (on a scale of 1 to 10; 1 – poor, 10 – excellent)
    3. “What could we do better to improve the quality of questions to get different persepective?”

    Reply

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    Salete Deon Deon

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    As Action Learning Coach I will intervene by asking team as:
    How are we doing well with quality of the questions ?
    What could we do better to explore the problem in different perspectives ?
    After each one of theses questions I would ask Why is import? How will we do this happen? How will we want that this happen in this group?

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    Reply

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    Adela Yu

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    I will intervene by stating my observation that the team is starting to ask repetitive questions and if they have also noticed that. What are the impact of this to the discussion? And what they could do to ensure the session is smooth and effective?

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