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Scenario: No no norm(2026)

As an action learning coach, how would you handle the following situation: A norm that the team set is not working for them. For instance, they decide they must check with each team member if they want to respond to a question before moving to the next question. They discover this is slowing the process […]

Scenario: Wiped Out(2026)

As an action learning coach, how would you handle the following situation: The team has been working diligently for hours. They decide together it’s time for a break and choose to take and hour, all agreeing that the action for this stretch of time will be to let their minds rest, but as additional questions […]

Scenario: Relocating(2026)

As an action learning coach, how would you handle the following situation: The team decides it is too beautiful inside to stay indoors and opts to move outside to a picnic table.

Scenario: Great example(2026)

As an action learning coach, how would you handle the following situation: You have a great example of a single participant’s leadership skill and simpler examples for the other participants. As you ask the team to give examples they have examples for everyone. You opt not to share the simpler examples. How do you handle […]

Scenario: Forgotten norms(2026)

As an action learning coach, how would you handle the following situation: The team does not recall what norms they have set.

Scenario: May I?(2026)

As an action learning coach, how would you handle the following situation: You say “may I do a check-in?” and a team member says “NO”

Scenario: Questions / Answers(2026)

As an action learning coach, how would you handle the following situation: During an intervention you ask “How are we doing taping all the knowledge in the room?” A participant says “We are asking questions and s/he (the problem presenter) is answering them – isn’t that the rule?”

Scenario: Favorite Tool(2026)

As an action learning coach, how would you handle the following situation: Your favorite tool for diagraming a problem is a mind map. You know doing this would help the team see this problem much more clearly.

Scenario: TMI(2026)

As an action learning coach, how would you handle the following situation: A participant asks if it would be ok to share their view on a question that was asked of someone else. The questioner says “no, they’ve gotten the information they were looking for”.

Scenario: Too Hot (2026)

As an action learning coach, how would you handle the following situation: Someone from the team gets up and turns the a/c on without checking with the other team members.