Scenario: Overly Focused (2024)

As an action learning coach, how would you handle the following situation: The team has generated a number of alternative perceptions, ideas, opinions, facts, etc. as to the true nature of the problem. Then the team starts focusing in on one (e.g., debating the merits or validity of the specific component) and omits other items from explicit consideration.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    John Chang

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    As an AL coach, I maintain neutrality towards the content of the team’s discussions and respect the team’s ideas for advancing the issue. I would consider two approaches:

    1. During the team’s reflection, I would ask, “Have we fully discussed various aspects of the problem and focused on the problem to be solved?” and “How should we deal with those perceptions/ideas/opinions/facts that have not been discussed?”

    2. To confirm the direction of the team’s discussion with the PP, I would ask, “Has the team clarified the problem?” and “What is the relevance of the current discussion to your original problem?”

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