Scenario: Two owners (2026)

As an action learning coach, how would you handle the following situation: You have two problem owners for your project. You assume that the problem owners have coordinated the presentation of the problem for the kickoff session. As soon as one starts to present the problem the other interrupts with a very different view of […]

Scenario: The boss (2025)

As an action learning coach, how would you handle the following situation: The team consists of a vice president and four of his reports. One of the reports asks a question and the vice president asks – “Why did you ask that?”, The Vice president than asks a question that a team member than asks […]

Scenario: Silo-ed Participants(2025)

As an action learning coach, how would you handle the following situation: Each member of the team is focused on their own line of questioning. This becomes particularly clear when participants start asking questions they have asked multiple times.

Scenario: Extended break(2025)

As an action learning coach, how would you handle the following situation: The team agreed to a 15 minute break, its 30 minutes before you get everyone back in the room and ready to restart.

Scenario: Wow(2025)

As an action learning coach, how would you handle the following situation: At the end of the session when you ask the team members what they will take back with them, one of the participants says – we are already seeing a shift in how we work together. It’s amazing – people are making sure […]

Scenario: Idiot(2025)

As an action learning coach, how would you handle the following situation: A member of the team asks another in an angry voice – “How can you be such an idiot?”

Scenario: No Offense(2025)

As an action learning coach, how would you handle the following situation: A team member says something very offensive – followed by “no offense”

Scenario: Firing Line(2025)

As an action learning coach, how would you handle the following situation: All of the questions are directed at the problem presenter. During the first check-in the problem presenter says – “I feel like I am on a firing line.”

Scenario: New tool(2025)

As an action learning coach, how would you handle the following situation: You recently attended training and learned a new way of doing root cause analysis. You know if you share this with the team they will be able to identify the real problem much quicker.

Scenario: Empty toolbox(2025)

As an action learning coach, how would you handle the following situation: The team is not utilizing any tools for problem solving other than Action Learning.