
Helmgras used Action Learning to create unity and connection between the teams of two recently merged schools. Nine team members were trained as Action Learning coaches to build and reshape the direction of the merged school from within. The coaches work on different priority areas and asking questions has become second nature within the school.
“Developing quality requires finding the correct solution for the real problem. For the management team at Helmgras elementary school, this is the foundation for education focused on talent growth.”
Hans Ploeg
Director
Helmgras Primary School
As an Action Learning Coach how would you handle the following situation:
Each member of the team is focused on their own line of questioning. This becomes particularly clear when participants start asking questions that have been asked by multiple participants.

In 2015, our CEO led our executive team to discover the WIAL Action Learning methodology. Later, it was applied to our management team. Now, it is widely used in the whole organization.
Whenever we encounter a complex and important problem, we use Action Learning to find solutions. As a project manager of a new program, I need to explore different possibilities and alternatives with my team members. Sometimes we are confident to move further, but then a powerful question hits us and makes us reconsider our situation. We often realize our idea is not yet clear enough and then find together a clearer and better path.
“Action Learning has become part of our culture and helped us avoid many wrong decisions and actions.”
Howard He
Assistant Vice President
Aviva-Cofco Life Insurance
As an Action Learning Coach how would you handle the following situation:
A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter
You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.

After I discovered the Action Learning process in a Foundations class, I immediately applied it with my MBA students. Each year, students are struggling to finalize the topic of their thesis and it is always a stressful situation for everyone. We applied Action Learning to get students to think in a more focused way about what research they want.
“The result is that for two years in a row, students finalize their thesis topic in 2 months instead of 6 months.”
Thitiwan Sinthunok, PhD
Lecturer
Panyaphiwat Institute of Management
As an Action Learning Coach how would you handle the following situation:
A member of the team does not want to participate.
As an Action Learning Coach how would you handle the following situation:
The problem presenter locks eyes with you when presenting the problem.

The top team of the recently merged company used Action Learning to deal with 5 company challenges, with the company President Qiao Hai, as sponsor. After 6 months, the projects resulted in increased revenue and improved customer satisfaction. At the end of the program, President Qiao Hai said:
“I hated training in my whole career life, but this project is the ever best project I have been through.”
Qiao Hai
President
Tempus Group Co., Ltd
As an Action Learning Coach how would you handle the following situation:
Someone from the team mentions it hot in here, someone else gets up to turn the air conditioner on.
As an Action Learning Coach how would you handle the following situation:
The team is having trouble reaching consensus on what the real problem is.
The WHY of Action Learning

As an Action Learning Coach how would you handle the following situation:
You ask the team – “What are we doing well?”, and get a response “We are asking all closed questions.”