Scenario: Self Conversation (2024)

As an action learning coach, how would you handle the following situation: A team member asks a powerful open question of all the team members. Before giving anyone a chance to answer they say – “Because I think …..” filling in their own response to the question.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (4)

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    Sean Quevedo

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    I would politely intervene and ask the team member that asked the question to pause and let everyone else reflect and answer the question prior to the original team member adding their thoughts. I would explain that getting everyone’s perspectives could allow the team to build on the original question and possibly achieve a breakthrough moment for the problem presenter.

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    Steve Abasta

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    As an Action Learning Coach, I would intervene to improve the performance of the group. An important aspect of asking good or great questions is that they are clear and concise. The risk of offering their thoughts to their own question undermines the value of diverse perspectives. I would ask the group how they felt about the brevity of the questions being asked so far, so they can adjust their questioning appropriately.

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    Nelson Bolonhini Junior

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    I understood this scenario not as an interruption but as a guide to the use of language. One of the most powerful insights my Action Learning coach led me to consisted in the use of concrete language, avoiding vague terms and adopting an assertive frame in my responses. As an Action Learning coach, I would praise on the use of concise, clear answers.

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    Morgan Lucci

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    This could be an opportunity to intervene with a question. For example, “Did you mean to ask for each group member to respond to ____.” If yes, you could follow-up with, “Should we give each team member the opportunity to answer first?” If no, you could ask, “How can you rephrase your question?”

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