Scenario: Closed Question(2024)

Written by DrBea on . Posted in WIAL Talk

As an action learning coach, how would you handle the following situation: You are working with a team new to Action Learning. The first questions is a closed question.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (3)

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    Michal Weyna

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    I would lean in and intervene as a coach, asking: what kind of questions would be most useful to explore the problem in these early stages?

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    Phuong Dao

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    It also depends on what was the context of the session and the problem shared in this session. However, I would intervene by asking “Hello team, what kind of question is it?” (because this team is very new to AL and may need to be trained informally on questioning skill). Then if they still think that’s a open question, I would ask “what do you team want to get out by asking that question”. After that I would ask “how can you ask differently to get exactly what you want to know (information you want to gain) from PP (or from the person who is being asked question)

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    Katarzyna Toczek

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    As the main rule is about “asking questions”, not about “asking open-ended questions”, I would skip this opportunity for learning. First, they need to get used to asking questions generally. I would ask them about the quality of the questions: 1) if I notice that all questions they’re asking are closed – i.e. 5 in a row, or 2) during the first intervention, so that the whole team reflects on that, not only one person.

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