Scenario: Explaining

As an action learning coach, how would you handle the following situation: A participant explains what they believe the problem is rather than just reading what they have written.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (21)

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    Maria Teresa Guanzon

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    I would intervene. Put it simply, directly yet politely, saying, “Let’s hear how you wrote it. Others will be asked the same – to read theirs exactly how they had written it.”

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    Prasad Natarajan

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    Thank you!! That’s interesting. Now, in once sentence, can you read from what you have written with words – XX’s problem is….

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    Rohini Chopra

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    I would say, thank you for sharing . Now could you please read the one sentence that you have written down as per your understanding of the problem. The challenge we are here to solve is….

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    Borin Buoy

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    I would intervene by thanking and asking the the following questions: “Thank you for your sharing! could you read to the team what you exactly have written? Did you read what you wrote?

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    Rohini Chopra

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    I would say, thank you for sharing. Now could you please read exactly what you have written down as per your understanding of the problem. The challenge we are here to solve is….

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    Marsel Gareev

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    I would say: “thank you! For the time saving purpose, we will be limiting our responses to literally what we have written. Could you please read us what you wrote?”

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    Heather-Jane Gray

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    I like Rohini’s response above & would politely say:
    “Thanks for sharing. Now can you please read exactly the one sentence that you have written down as per your understanding of the problem. The challenge we are here to help solve is…”

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    Savin Oeun

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    I observe that this an opportunity for learning together, then my intervention is only asking team that “per this sustain, how can we ensure that we as the team is responding to the question as stated at the bringing as it is the ground rule”?

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    Anna Frummerin

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    During my Action Learning Training I was one of participants that wanted to tell a whole story instead of reading what I had written. I would have intervened and say “thank you for sharing, can you please read the sentence of what you think the problem is.”

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    Flavia Perez

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    I would kindly ask: “Could you please read what you have written?”. If the participant keeps talking, I would intervene with the group by asking “What is the importance of time management?””How can we guarantee we manage time during this session?

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    Alberto Zevi

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    I would say directly: “Please just read what you have written”

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    Lai Yin Yong

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    I would say thank you for sharing. Can you please read what you have written down in your paper on the problem statement?

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    Carmem Rocha

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    “Could you read to the group what you exactly wrote and that in your perception describes the problem?”

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    Aryuwat Chongcharoenchaikul

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    As a coach, I will ask the team members what is the reason for not reading from what they have written. After that, to use the word to create learning for them. That if we ourselves are not clear about what we think So how can we help PP find the true problem?

    Point of learning in this scenario is The duty of a coach is to be able to create learning for team members. No matter how that happens.

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    Yanbo Hu

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    I would gently say to him, “Just read the question you wrote on the sticky note,” and then I’d say to the team, “Everybody is the same, just read it according to the question you wrote.”

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    Sheela Chandran

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    As the AL coach I would say “thank you for sharing” now if you could you read exactly what you word down, the rest of the team will do the same to ensure we are learning from this process of gaining clarity of the problem statement.

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    Patrick Kok

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    I would thank the participant and confirm if the participant was reading from what was written. I would stress for all participants to read from what they have written and not summarize or rephrase it.

    This is to keep the essence of the answers written in their statement if it is in agreement of what is the problem?…….. When I have their agreement to do that, I’ll ask them to read off from what they have written from the 1st participant……

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    Guan Heng Tan

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    I would intervene by asking, “team, what was the instruction on the reading of the problem statement”? If the participant continues to argue that he needs to explain his answer lest people misunderstand him, I will ask, “team, what is the reason for reading the statement as you have written”? I may also draw them back to the 6 components on diverse perspectives – i.e. not to be influenced and fall into group-think, which is why you read exactly what you wrote to ensure independence of thought and opinion.

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    Carla Cardoso

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    Put it simply, directly yet politely, saying, please, read that you wrote it, it’s important to the process. Others will be asked the same (to read theirs exactly how they had written it).

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    Melissa Davis

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    As a coach, I would intervene and ask if what they have written down is what they are
    saying. If not, I would repeat the directive.
    – Please write down in your own words what you believe is the real problem that (NAME)
    can do something about today.

    It is also important to distinguish if a participant is sharing what they believe is the real
    problem or sharing solutions to what they think the problem is.

    Reply

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    shaohua hou

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    I will ask the team questions:
    – Have I observed people explaining what they think the problem is, rather than just reading what is written, and have you noticed that?
    – How do you explain the emergence of this behavior?
    – How do you explain this behavior? What is the impact of this behavior on the team?
    – What concerns would people have if they read the content directly?
    – How do you explain the behavior, the impact it had on the team, the concerns you would have had if you had just read the content?
    – So who will try it first?

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