Scenario: Long Problem Statement(2024)

Written by DrBea on . Posted in WIAL Talk

As an action learning coach, how would you handle the following situation: You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

Trackback from your site.

Comments (4)

  • Avatar

    mariet Tonen

    |

    I would intervent by saying that I hear that the person has a lot of knowledge about the issue and the context. The goal of the session is that we pick up all te context by asking questions at each other. So I suggest that we write down the problem en start te session, knowing that there is a lot to tell about the contextial details.

    Reply

  • Avatar

    Djoke de Schiffart

    |

    I would intervene (shift towards the group) by using SID; (S) “The problempresenter is telling the group a lot about the situation.” (I)”How would this effects the process when we leave it like this? How does the group en and you (theproblempresenter) think about that when we leave it like this? Does the team have the opportunity to ask many strong questions?” Teamrespons (D) “What does the team and the problem presenter nead to go on in a Action Learning way?”

    Reply

  • Avatar

    Woei Ming Andrew Teo

    |

    I would intervene by asking “ Team, what is the 2 ground rules ?”
    ** Team Respond **
    The intent is for the team to recognise that only when questions are asked, then the response to the specific is required. Once someone state that, I would follow-up to emphasize the importance of being concise to allow sufficient time for the team to engage in questioning and problem-solving.

    After redirecting the focus back to the short 2-3 mins of describing the problem statement, I would encourage team members to ask probing questions that can help clarify and explore the core problem. This approach allows the team to engage actively in the problem-solving process by eliciting relevant information.

    Reply

  • Avatar

    Eric Cruz

    |

    I would intervene and say that the given 2 minutes is up. Then use SID and direct to the team by asking what impact would it make if we continue with the presentation of the problem after the allotted 2 minutes for it? Then, ask the team for their decision.

    Reply

Leave a comment

You must be logged in to post a comment.