Scenario: My Time(2024)
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Huy Nguyễn
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First, I would gently pause the discussion and remind the group about the importance of the check-in and reflecting on learning to discover more effective ways of working together. Then, I would continue by asking, “What prevented team members from giving the group a perfect score for its performance earlier? What changes would the team need to make to improve further?”
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Shikha Dalal-Angeline
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This situation has happened to me, and seems to be common especially amongst newer participants not familiar with the process. I would consider asking the group a few targeted questions: “Does anyone noticed what just happened during this check in?” or “What is the purpose of our group check in?”
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Manassawee Thayaphithak
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I will intervene as below:
S: Team, may I ask if we are currently focusing on solving the problem or understanding the root cause of the problem?
I: What potential impact could this have on our process moving forward?
D: How would the team like to proceed from here?
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Miranda Walichowski
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As an action learning coach, when the team slips back into problem-solving during the “What could be better?” check-in, I would gently guide them back to the reflection process. I would remind them that this stage is crucial for identifying areas of improvement and that it ultimately enhances the problem-solving capabilities of the team. By focusing on this reflective practice, we can ensure that the skills developed here will continue to benefit the team in the long run.
In execution, I would thank them for the enthusiasm and engagement in this process. I would state something like this: It’s wonderful to see such enthusiasm from the group. I want to reassure you that we will return to the problem-solving aspect shortly. However, it’s important to remember that the greatest benefit lies not just in solving today’s problem, but in becoming more masterful in how you engage as a team. This way, the learning and problem-solving skills can be sustained long after our engagement concludes.
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Pei chun Lin
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I would intervene and point out what I’ve observed:
“I noticed that we’ve started discussing the problem, but we’re still in the reflection.”
“How do you think this might impact our learning?”
“To ensure better effectiveness in the next round discussions, what do you think we should do now?”
My goal is to remind the team of the reflection process and its importance, and to bring the focus back to enhance team learning effectiveness.
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