Scenario: My Time(2024)

Written by DrBea on . Posted in WIAL Talk

As an action learning coach, how would you handle the following situation: Well answering the question “What could be better?” the team slips back into problem solving even though you have not concluded the check in.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (3)

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    Huy Nguyễn

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    First, I would gently pause the discussion and remind the group about the importance of the check-in and reflecting on learning to discover more effective ways of working together. Then, I would continue by asking, “What prevented team members from giving the group a perfect score for its performance earlier? What changes would the team need to make to improve further?”

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      Shikha Dalal-Angeline

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      This situation has happened to me, and seems to be common especially amongst newer participants not familiar with the process. I would consider asking the group a few targeted questions: “Does anyone noticed what just happened during this check in?” or “What is the purpose of our group check in?”

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    Manassawee Thayaphithak

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    I will intervene as below:
    S: Team, may I ask if we are currently focusing on solving the problem or understanding the root cause of the problem?
    I: What potential impact could this have on our process moving forward?
    D: How would the team like to proceed from here?

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