Scenario: Problem Shift(2024)

Written by DrBea on . Posted in WIAL Talk

As an action learning coach, how would you handle the following situation: The team is shifting in their understanding of the true nature of the problem. For instance the original problem is presented as “How should we restructure the organization for efficiency?” and they are shifting to “The communication between team members has eroded to the point that we work against each other instead of helping each other.”

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Djoke de Schiffart

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    First I have to know if there is consensus allready. When there isn’t consensus I would intervene with SID: (S)”I hear that the team is shifting in their understanding of the true nature of the problem.” (I) “Witch effect will this have on te process, is this oke, can I give a compliment because the group is working hard en asks good questions?” (D)”What can the group do to maintain this? Do you want to proceed?”

    When there is consensus I would intervene with;
    (S) “I notice that the team is shifting in their understandingof the true nature of the problem. Does the team notice this also?” (I)” Witch effect will this have on te process when you go on like this?” (D) “What does the team want?”

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