Scenario: Process Question(2024)

Written by DrBea on . Posted in WIAL Talk

As an action learning coach, how would you handle the following situation: A team member asks a process question. (more specifically they steal the job of the coach).

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

Trackback from your site.

Comments (1)

  • Avatar

    John Chang

    |

    As an AL coach, I would inquire about the reason behind the team member’s question and also seek the team’s feedback on the discussion process.
    In fact, I encountered a similar situation before: a team member was trying to discuss more efficiently and questioned why the AL coach did not interrupt a back-and-forth exchange. I asked, “Why do you ask this?” and “What are your concerns?” His response was related to time constraints and an upcoming meeting. I then asked the team, “Would you prefer to end the inquiry here, or would you like to follow my process to manage the schedule?”
    The entire team agreed.
    In conclusion, I assured them that I would manage the process and ensure all AL activities were completed on time. I then asked, “Who would like to pose the next question?”

    Reply

Leave a comment

You must be logged in to post a comment.