Scenario: Shifting to Solution(2024)
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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An Nguyễn
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In this case, in my personal opinion, the problem statement is not good. The problem statement needs to be reviewed.
I will ask the team again:
On a scale of 10, how confident are you with the problem statement?
Or I will apply SID to get the team’s opinion
– Hello team: I see that we are having difficulty coming up with a solution, what happened?
– How does this affect the team?
– What can we do to improve?
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Ratchanee Teerawanitsan
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In my opinion, as a coach, you can intervene by having the team ask questions using the selected leadership competencies to reach a solution.
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Ivy Sun
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I would share my observation first by asking, “I noticed we have sunk in this topic for a period of time, but we didn’t get any conclusion or decision yet. I guess we may have some trouble now for our discussion, do you agree with me?”
If the team also think so. I would ask, “What hinders us to get the solution effectively?”. based on the information shared by the team, I would make further intervention by asking SID question, specifically questions involved influence and decision.
If the team think they are right on the way, I would ask, “What can we do in order to have a better team discussion and output?”
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chnlle
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In this case, I would apply SID to intervene:
– Team, I have observed that the team has arrived at an agreement with the problem statement. However, it appears that we are still in the conversation on what the problem is.
– How is this affecting the team in coming up with action steps?
– What is the team’s decision?
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Michal Weyna
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I would intervene: with the problem and the goal having been defined and agreed, how could we best use the time left so that the PP /or we as the team had clarity about the next steps? What is the importance of … [depending on the answers…] e.g. having actionable solutions at the end of the session?
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Namith Swarnasinghe
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In this scenario, I would take a structured approach to help participants recognise that they are stuck in a loop and not progressing toward a solution. I will guide the team in shifting their focus from identifying the problem to generating solutions.
I would start by asking:
“How are we doing as a team in terms of moving from identifying the problem to generating potential solutions?”
This question encourages reflection and helps the group realise they haven’t moved toward solutions.
Next, I would ask:
“What do we need to do as a team to start exploring solutions?”
This approach raises awareness while steering the conversation toward solutions, ensuring the team takes ownership of the process.
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