Scenario: Taking notes(2024)

As an action learning coach, how would you handle the following situation: During the session you realize no one is taking notes.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (9)

  • Avatar

    Miroslaw Tarasiewicz

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    The simplest possible reaction: what – so what – now what. For example: I have noticed that you don’t take notice. Has anybody noticed that? Why is it beneficial for the group to have precise notes? What will we do now?

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  • Avatar

    HOANG VIET

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    I would use questions like:
    1. “How could taking notes help the group remember and track what has been discussed?”
    2. “How did having or not having notes impact the outcomes of this session?”
    3. “What will the group do differently in future sessions to ensure important information is not forgotten?”

    Reply

  • Avatar

    Kamila Glogowska

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    very similar to the comment above.
    I have noticed that none of you are taking notes. Have you noticed?
    What do we do about it?
    What could be the benefits of taking such notes for ourselves?
    Then what do we do next?

    Reply

  • Avatar

    Thongpunchang Pongvarin

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    I will use the SID Intervention:
    S: I have noticed that the team is not taking notes
    I: What would happen if we continue not to take notes? What would be the benefits of taking notes?
    D: How can we make sure to do better in this aspect?

    Reply

  • Avatar

    Pei chun Lin

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    I would share my observation “I noticed that no one is taking notes.” ,”What do you think would be the impact on learning if we took notes?”Then, I would ask, “What do you think we should do moving forward to enhance the learning experience?”
    My goal was to highlight the issue and encourage the team to take ownership of the solution.

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  • Avatar

    Dale Forkner

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    I would pause with a brief intervention to determine why the Team wasn’t taking notes. I would then take the opportunity to remind the team that the best way to retain the information that they’re receiving and to preserve it to use as a reference in their role as a Leader, is to take notes. Are the members familiar enough with the presenter/topic of discussion that they believe they don’t require notes?

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  • Avatar

    Niwat Theeraviwatwong

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    I would intervene and ask team to realize the valuable of taking notes and would reflect learning on how can we learn from this.
    1. Hello! Team, I noticed that no one is taking something else while doing our action learning process.
    2. Why should we need to take notes?
    3. What’s impact our the team if member are not taking notes?
    4. What will happen to the learning if we have a good notes?
    5. What can we to improve?

    Reply

  • Avatar

    Sunrui Wu

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    First, I would share my observation with the team: “I noticed that during the recent discussion, no one was taking notes. Did anyone else notice this?”
    Second, I would ask the team for their views on this: “What impact do you think the absence of note-taking has on our team?”
    Finally, I would invite the team to decide on the next steps: “For future discussions, what do you think we could do to better support our action learning process?”

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  • Avatar

    Wenyue He

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    After observing the team for around 10 minutes, I will conduct a team – effectiveness intervention. “We’ve been going for a while. On a scale of 1 – 10, how would you rate our team’s performance so far?” After everyone shares their score, I will ask, “What have we done well as a team? Where can we improve?”

    Reply

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