Scenario: Taking notes(2024)

As an action learning coach, how would you handle the following situation: During the session you realize no one is taking notes.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (6)

  • Avatar

    Miroslaw Tarasiewicz

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    The simplest possible reaction: what – so what – now what. For example: I have noticed that you don’t take notice. Has anybody noticed that? Why is it beneficial for the group to have precise notes? What will we do now?

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  • Avatar

    HOANG VIET

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    I would use questions like:
    1. “How could taking notes help the group remember and track what has been discussed?”
    2. “How did having or not having notes impact the outcomes of this session?”
    3. “What will the group do differently in future sessions to ensure important information is not forgotten?”

    Reply

  • Avatar

    Kamila Glogowska

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    very similar to the comment above.
    I have noticed that none of you are taking notes. Have you noticed?
    What do we do about it?
    What could be the benefits of taking such notes for ourselves?
    Then what do we do next?

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  • Avatar

    Thongpunchang Pongvarin

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    I will use the SID Intervention:
    S: I have noticed that the team is not taking notes
    I: What would happen if we continue not to take notes? What would be the benefits of taking notes?
    D: How can we make sure to do better in this aspect?

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  • Avatar

    Pei chun Lin

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    I would share my observation “I noticed that no one is taking notes.” ,”What do you think would be the impact on learning if we took notes?”Then, I would ask, “What do you think we should do moving forward to enhance the learning experience?”
    My goal was to highlight the issue and encourage the team to take ownership of the solution.

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  • Avatar

    Dale Forkner

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    I would pause with a brief intervention to determine why the Team wasn’t taking notes. I would then take the opportunity to remind the team that the best way to retain the information that they’re receiving and to preserve it to use as a reference in their role as a Leader, is to take notes. Are the members familiar enough with the presenter/topic of discussion that they believe they don’t require notes?

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