Scenario: Trust

As an action learning coach, how would you handle the following situation: A team member is sharing during an intervention and says – Wow, I can’t believe I just shared that, I can’t believe how comfortable I’ve become with this team.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (14)

  • Avatar

    Savin Oeun

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    Hi Team, what is the situation right now, what is the impact if the situation remain happening, and thus, how could we prevent from this repetition?

    Reply

    • Avatar

      Amar PATEL

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      If the team member has shared this during the first/standard intervention, as the Action Learning Coach, I could reframe back to the problem the team is trying to solve and ask …..
      On a scale of 1-10 how do you feel we are doing as a team? and then proceed to ask
      What are we doing well? and
      What we could do better?

      If however, the team member has shared this during the last/Action Coach led intervention, as the Action Learning Coach, I could reframe this to a learning opportunity and ask …..
      How this demonstrates their selected leadership competency? and then proceed to ask
      What learning could be applied to their organisation/life?

      Reply

  • Avatar

    Erin Rahman

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    “What is the impact of being able to trust each other on a team? What is the impact of team members being open? What are we doing well to promote trust building? How can we leverage the trust on this team even more?”

    Reply

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    Yunbo Guo

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    I would say, “What exactly have happened which makes you feel comfortable to stay with the group?” “What are the impacts of these findings on you and the group respectively?” “In your opinion, what should we do to extend the feeling of trust into our daily work?”

    Reply

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    Luz Longsworth

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    I would ask the participant ” What impact has this sense of trust had on your sharing in the group?” I would then ask the team “How does X participant’s statement impact the work of the team?” and finally “What have we learnt about trust in problem solving that we can use in our lives and organizations?”

    Reply

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    Kant Srithundorn

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    I would ask to the team, “What impact has happened to you from one of our participants who shared those statement?
    Then I would ask “What you have learned about building trust from today session?”
    Finally, I will ask “What are the learnings that we can apply to work in the organization?.

    Reply

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    Maria Carolina Sanaiote

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    I would remind this team member who shared the problem that in Action Learning every single problem become a group problem which immediately could confirm the confidence felt during the process. After saying that I would ask to the team member what kind of action is expected from the rest of the group to make the session even more trustable, consistent and productive.

    Reply

    • Avatar

      Maria Carolina Sanaiote

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      With the purpose to encourage the group to show support to the participant who raised the statement I would ask the group: “What is the impact of this statement for the group?” And after I would asked to the team member who raised the statement: “What kind of action you expect from the rest of the group to make the session even more trustable and productive? “

      Reply

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    Anna Czarna

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    I would ask the participant how is he feeling now? Then I would ask the whole group how they feel about it and how can we use the trust that has emerged in the group?

    Reply

  • Avatar

    Sueli Balthazar

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    As an Action Learning Coach I would ask the person: What made them feel more comfortable sharing this with the team. Then return to the group: Group how does this information impact the group?

    Reply

  • Avatar

    Pamela Shea

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    I would ask what is the impact of trusting group members? Then perhaps follow up with how does this team feel about this comment?

    Reply

  • Avatar

    YI-CHEN WU

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    I would ask,
    “What’s the reason that you felt comfortable with this team interaction?”
    “If you can turn that commend into a question, how will you ask?”
    “ What action do you need to take after this action learning talk?”

    Reply

  • Avatar

    khajonpong tuenweeradet

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    I will intervene : Team! What’s happened in section?
    And ark team again to ground role with Statements only in response to questions; anyone can ask anyone questions and next question
    “What are we doing well ?”
    “What could we do better ?”

    Reply

  • Avatar

    khajonpong tuenweeradet

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    I will intervene : Team! What’s happened in section?
    And ask team again to ground role with Statements only in response to questions; anyone can ask anyone questions and next question
    “What are we doing well ?”
    “What could we do better ?”

    Reply

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