Scenario: Agreement(2024)

As an action learning coach, how would you handle the following situation: The team has agreed they are at consensus as to the true nature of the problem. When you ask who has the next question they continue to question the nature of the problem versus moving towards solutions.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Manassawee Thayaphithak

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    I will intervene using the SID framework as follows:
    S: Team, regarding the question, should our focus be on analyzing the nature of the problem or on finding the next solution?
    I: What impact will there be if we continue analyzing the nature of the problem?
    D: How should we make a decision?”

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    Huy Nguyễn

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    I will ask the individual who posed the question:
    “What prompted you to continue questioning the nature of the problem after the group had already agreed on the problem statement?”

    Then I will ask the group:
    “If we continue to delve deeper into the nature of the problem, how will it affect the outcomes of today’s work?”
    “So how shall we decide to proceed in the next few minutes?”

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