Scenario: Butting in

As an action learning coach, how would you handle the following situation: Someone answers a question that was asked of someone else.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Kwan Leong Lee

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    As an Action Learning Coach, I will let the person answer the question and see whether the person who was originally being asked will answer the question next.

    If not, I will intervene and ask, “Since this question is directed to you, would you like to answer it as well?”

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    Saravanan Palaniappan

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    As an AL coach, I would observe the response following this situation. Will allow the question be answered and later intervene to ask if the person directed to would like to answer. Would ask the group if there’s any learning in this and would they be comfortable with such situation.

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    Ngoc Phuong Ngan Nguyen

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    As an Action Learning Coach, I will handle this situation as follows:
    – If this is the first time that someone answers a question that was asked of someone else: I will let that person answer first then observe the person who was originally being asked (called as A), if A tends to answer, I will follow the flow, if A skips that question then I will intervene to ask “Hello Team, I heard a question for A but I observed that A has not given the answer, could you please to let team know your opinion?”.
    – If this is the second time that someone answers the question of someone else, I will intervene before that person answers, I will ask “Hello Team, I heard a question but I am concerned that this question is for a specific member or is for any members in our team? Can team let me know?” then I will direct the question to the assigned member.

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