Scenario: Changing Roles

As an action learning coach, how would you handle the following situation: You have changed roles from participant to coach. One of the team members asks you a problem related question.  

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (11)

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    Amar PATEL

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    I am now in the role of coach and my focus is on the team’s learning. Can you therefore direct your question to the problem presenter and/or your team members?

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    Sue J Brown

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    When I change from the participant role to Action Learning Coach, I would review & restate the actions of my role as the coach; ask if anyone has questions; I would move the place where I was sitting (move out of the participant circle); and ask the team member to direct the question to the problem presenter and/or a team member.

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    Sarah Jones

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    I would say that my role now is that of Action Learning Coach and as such I am not involved in the problem, rather enhancing the performance and learning of the group. I would then ask ‘who could you direct your question to?’

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    Elizabeth Rushton

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    I would suggest that my role is to focus on the learning of the group, and would ask whether there’s a member of the group that he/she would like to address that question to?

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    Maria So

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    I will thank you for the question and explain again my role now is a Action Learning Coach and will focus on team learning and performance. Then, I will invite the person to open the question to the group as a whole or a specific member as he/she think appropriate. There might be case that if the problem the individual ask is very technical and seems like i am the only person who know the answer or provide additional information, I might make a pause and let the group know my role now is to provide further information before I explain. But still I am not giving answer to the problem, only provide additional information to help the process.

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    Jonah Fabul

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    Acknowledge the question. Tell the member that you are serving as an Action Learning Coach. Use the following questions as a learning intervention:
    Team, could you explain to me what’s the difference of my role as an action learning coach versus a member? What’s the impact if I answer that problem related question? What do you think should we do?

    Thank their responses and remind about the remaining time. Ask the team: Who has the next question?

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    Chongli Tian

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    我会回答说,我现在是团队coach,并报以微笑。你可以向团队或某个成员发问。

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    Tim de Jonker

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    i would say that i’m now in the rol as ALC. That means that my focus is on the proces of learning of the group. I’ll suggest that one of the team members answer the question. Only in exceptional i will answer the question; bring the group furhter

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    Song Chen

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    I will ask a question to the team:”The member has just raised a good question. Does any partner want to respond?”

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    Susan Schneider

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    I would say kindly but clearly “My role has changed from participant to Action Learning coach. I cannot participate in solving the problem. Would you please direct your question to the team?”

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    Maria Angela Passadori

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    As an Action Learning Coach, I would intervene with the following question: What is my role as an Action Learning Coach?
    Another possible question to follow if necessary would be: How important is it for me to stay in my role?

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