Scenario: Clear Actions
Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk
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Wanchana Kaewwirun
| #
Ask team
Situation question: “Team ! where do our focus on?” (Can be focusing on solution, root cause, action plan, outcome or goal)
Implication question: How the impact/consequence if we all keep focusing on this…..
Delusional question: What should team decide to do next ?
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Joern Moeller
| #
Ask the team if they find the problem adequately investigated and defined so search for solutions and relevant action? If not, what can the team do next?
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Catie Harrison
| #
In this scenario, I’m assuming that they group is identifying actions before they have agreed on the problem. If so, I would intervene with this series of questions: “How are we doing with identifying the root cause of the problem? Why is it important that we identify the root cause? How do we want to make it happen?”
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Kanokwan Srisunthorn
| #
I will ask the team and bring them return to the session flow with some questions. What is the flow of Action Learning session script? What is the real problem of today session? How do you rate the score on root cause identification?
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Tharntip Jirakanjana
| #
Intervening that the action that the member offers For what problems and what is the real problem in this session ?
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June Carter
| #
Assuming the team is identifying actions before they have agreed on the problem, I would ask “How are we doing exploring the problem from all angles?” or “How are we doing with identifying the root cause of the problem?”, followed by “Why is it important that we explore the problem from all angles/identify the root cause of the problem? How do we want to make it happen?” I might also check-in and ask “Do we have agreement on the problem – yes or no?”, have everyone write out what they believe the real problem to be, have each person read it aloud, then ask “Is there agreement – yes, no or close?”
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Kathryn Jeacock
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I would do an intervention and share my observation – I notice the group are asking questions that sound like solutions, do we have agreement on the problem? Yes, No or Close? I would ask them to write it down and read it out, if they agree on the problem. I would ask the problem presenter how they would like to focus the rest of the time and if there was another facet of the problem they would like to explore in the remainder of the time.
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Andrew Rahaman
| #
Whether this be the first meeting or a follow up, clarity on the problem is essential to coming up with the right solutions. Hence, I would ask a few questions such as
“How are we doing in identifying the problem”
“Please write down the problem statement on a 3×5 card in 1 sentence” and then I would have everyone read what they wrote down
“Do we have agreement on the problem”
“What are the benefits to exploring this problem by asking questions from a multitude of perspectives”
Then, I may ask the problem presenter directly “is there agreement on the problem” and how would you like to proceed.
Ultimately, it is in the best interest of the problem presenter to be comfortable with how people are thinking about what the problem is and then being able to get diversity of thought that may also open up the number of solutions.
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Pascal Milhous
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I would step forward in the group and make an intervention. I would ask the group to focus on the problem, by asking questions, for a certain amount of time. I would also shortly explain that the part of identifing actions is planned for the end of the process/session.
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Devaki Seijmonsbergen
| #
As an Action Learning Coach I would show the steps of Action Learning, first explain the problem, ask quastion, redifine the probleme, ask questions, redefine the definite problem. solutions, reflection. I would ask the group in wich stage we are and what is expected in this stage from all particaners.
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Wilailak Ashley
| #
this is very early to happen with every member group that people is jumping to the solution and action without understanding real problem. I would intervene to the session by simple action is just ask question to them that
hi team , how are we doing well of asking question ?
how are we doing good from 1-10?
What can we do better to help PP ?
i confident that the team member will learn from this intervene and comeback to ask question. but if they still continue talking about action , i would intervene by asking them to written down the question and share to team. that team member will have learning that they should continue asking question not jump to solution .
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Manassawee Manavid
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S: Team…How about our question and answer…rank 1-10, 10 was leading to root cause and 1 was leading to action?
I: What is going on if we continue like this way?
D: What do team decision?
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Manassawee Manavid
| #
S: Team…How about our question and answer…rank 1-10, 10 was leading to root cause and 1 was leading to action?
I: What is going on if we still identify action in unclear root cause?
D: What do team decision?
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Alexandra Shevchenko
| #
I would ask: “what impact on the quality of final result of the session may have the actions steps that are created in the middle of the session?” “What should we do to make sure that the final action plan is solid and it addresses everything that is critical for the problem presenter?”
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Alberto
| #
If the problem identification phase has been carried out effectively, and the action plan is seen as satisfactory by the members of the group asking a direct question, if there is no improvement to the plan and it is cristal clear who does what by when and how, there is no reason not to move to the learning and close the session early. Time is value.
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Joaquim Braga
| #
This very scenario happened during one of the sessions I facilitated as part of my MALC training. The group started to step into solving the problem prematurely. In this scenario, I would intervene by asking:
1. What is the group doing right now?
2. Where are we at in the process of dealing with this problem? (or I’d ask them “What phase of Action Learning are we at”?)
3. Why is it important to explore the problem further before stepping into finding solution and/or action steps? OR (depending on where we are at in the process) Why is it important to have a consensus before starting to solve this problem?
4. What does the group want to do next?
5. Who has the next question?
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Preeruetai Laopoonpat
| #
I will intervene as in MPAL session:
1. Team ! Do you know what step we are standing in action leaning right now.?
2. “Who should identify the actions for this problem?”
3. “If PP takes a role to identify next action steps, what are a good result for PP and our team?
4. What’s next we should do?
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Mongkol Othavorn
| #
As a Coach, I will intervene team by ask
“Do we think the team sees the same problem?
Then have a team write problem statement and find key words. Let member read own write.
If team have same key words, then ask team
“If you can see the same problem What will the team do next?
Let identity action.
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Melissa Davis
| #
If the group does not have a consensus on the problem and jumps to solutions, I will intervene with the following:
-On a scale of 1-10, how do you feel we are doing as a group?
-What could be done better?
-Why is it important that we identify the problem before jumping to a solution?
-What would help us get to a consensus?
If there is an agreement on the problem and the group starts providing solutions, I would intervene and ask the group what they want to do to ensure they all agree to move forward. I would then ask how they would like to capture what we’ve agreed the problem is.
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