Scenario: Clear Actions

As an action learning coach, how would you handle the following situation: The team starts to identify actions before the end of the session.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (6)

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    Wanchana Kaewwirun

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    Ask team
    Situation question: “Team ! where do our focus on?” (Can be focusing on solution, root cause, action plan, outcome or goal)

    Implication question: How the impact/consequence if we all keep focusing on this…..

    Delusional question: What should team decide to do next ?

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  • Avatar

    Joern Moeller

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    Ask the team if they find the problem adequately investigated and defined so search for solutions and relevant action? If not, what can the team do next?

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    Catie Harrison

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    In this scenario, I’m assuming that they group is identifying actions before they have agreed on the problem. If so, I would intervene with this series of questions: “How are we doing with identifying the root cause of the problem? Why is it important that we identify the root cause? How do we want to make it happen?”

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    Kanokwan Srisunthorn

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    I will ask the team and bring them return to the session flow with some questions. What is the flow of Action Learning session script? What is the real problem of today session? How do you rate the score on root cause identification?

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    Tharntip Jirakanjana

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    Intervening that the action that the member offers For what problems and what is the real problem in this session ?

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    June Carter

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    Assuming the team is identifying actions before they have agreed on the problem, I would ask “How are we doing exploring the problem from all angles?” or “How are we doing with identifying the root cause of the problem?”, followed by “Why is it important that we explore the problem from all angles/identify the root cause of the problem? How do we want to make it happen?” I might also check-in and ask “Do we have agreement on the problem – yes or no?”, have everyone write out what they believe the real problem to be, have each person read it aloud, then ask “Is there agreement – yes, no or close?”

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