Scenario: Coaches Advice
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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b t hang tuah baharudin
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How has the team responded to the problem this far?
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Janice Chan
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Team, do we have an agreement that we have identified the problem statement?
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Janice Chan
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What do you think we should do now?
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Andrea Chow
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As a coach, we would still follow the rule of using questions when handling the action learning session. We can ask “I noticed that participant is seeking for suggestions to solve the problem. what is happening?”. Thereafter, we can continue on by seeking clarification on impact questions “What is the impact of a coach giving suggestions?” and “How will the quality of the solution be impacted?”. Once the understanding of the limitations of suggesting solutions, then it is time to move on to “What can do to improve?” and from there continue on with “Who has the first question?”
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Liang CHen
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I would say, “The role of an action learning coach is not to be involved in problem solving, and to focus on the learning opportunities and capacity enhancement of everyone in problem solving.
Of course, as part of the team, people can ask me questions when necessary, and I will respond to people’s questions in a personal capacity.”
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Nipapun Poonsateansup
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I will intervene by using SID model as follows,
S: I noticed that someone is seeking suggestions from coach to solve the problem, what happening?
I: What will happen to the team if coach give you any suggestions?
D: What can we do to improve?
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Anna Burda
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In such a situation, as a coach, I would try to limit my activity to a minimum (without suggesting, guiding or prompting) and I would still look for a solution in the group’s resources, not in my own.
I would say: “let’s stop for a moment… and before we go to generate solutions, the first thing we’ll do is check if we agree on the core of the problem…” here I would act according to the script and then I would say: “please write down on a piece of paper a solution proposal…” . After reading, I would ask the problem presenter a question: “Kasia, are these proposed solutions a direction for you for further work?”
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Elisabete Martins
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I would answer with a question: Does everyone remember my role, as an action learning coach, that I mentioned in the 2nd rule?
If there was any doubt, I would read the 2nd rule again.
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Felix Chen
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In this situation, I will ask”If I answer your question, what’s the impacts for our team?”. When the answer appeared, my following question is “What could do we do to improve the team proformance?”
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ZHAN FUHONG
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As an action learning coach, I do not participate in problem solving in principle. However, as a member of the learning team, anyone can ask questions to anyone else. When team members ask questions to the coach according to the rules, I will answer them briefly and emphasize again that “the coach is not involved in problem solving”, reminding the team members to try to ask questions to members other than the coach to develop solutions.
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Shiran Lin
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I would restate my role as a coach, focusing on supporting people to learn through the problem solving process rather than giving specific advice, and then I would go on to ask the team: what do you suggest about solving this problem.
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shaohua hou
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I would ask the team the question: How does everyone feel about the coaching task?
– How does everyone feel about the coach’s assignment?
– What would be the impact on the team if the coach was involved in the content and recommendations?
– What happens if the coach is involved in the content?
– What happens if the coach is not involved in the content?
– What happens if the coach is involved in the content? What happens if the coach is not involved in the content?
– What does the team decide to do next?
Translated with http://www.DeepL.com/Translator (free version)
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shaohua hou
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I would ask the team the question: How does everyone feel about the coaching task?
– How does everyone feel about the coach’s assignment?
– What would be the impact on the team if the coach was involved in the content and recommendations?
– What happens if the coach is involved in the content?
– What happens if the coach is not involved in the content?
– What happens if the coach is involved in the content? What happens if the coach is not involved in the content?
– What does the team decide to do next?
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Yui Lee
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I would ask questions like:
“what is the impact to this session if I answer this question?”
“what are the ground rules we agreed on for this session?”
“What are our roles and responsibilities in this session?”
“what is the impact of deviating from our roles and responsibilities?”
“What are you trying to gain from having me answer the question?”
“Is there anyone else in the team who can help you gain more clarity?”
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b t hang tuah baharudin
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What do the team thinks of the best solution to this problem?
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Monika Gawanowska
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“Thank you for this question. Could someone please remind the second principle about the role of Action Learning coach?” After the answer: “What does this question say about your needs and your work?
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An Nguyễn
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– Thank you, however my role is not to give suggestions but to help the team work effectively to get actions and lessons.
– Who has the next question?
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