Scenario: Coffee Break

As an action learning coach, how would you handle the following situation:

A participant gets up from the group to fill a cup of coffee.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (7)

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    Maria Acker

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    If leaving the group for a cup of coffee or bathroom break is within the group norms that were established, as a Coach I wouldn’t say or do anything. If norms had not yet been established, I would take a moment to ask the group how they feel about someone leaving the group for coffee, the restroom, etc. and engage them in a learning opportunity.

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    Caroline d'ESTEVE

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    If a person needs to leave the room to fill a cup of coffee I would ask to the group how that affects the group effciency and how they want to handle this situation “I observe from time to time that people leave the room during the session to fill a cup of coffee. What is the impact of this on the group? How do you wish to handle this in the future?”

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    Christine Bona De Napoli

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    As an Action Learning Coach I would make an intervention saying: “I have observed that one person left to get a cup of coffee, how the group would like to handle this situation?”

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    Pakorn Payoonsavatdeth

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    If the coffee-break has not establish at the beginning of the session. I would intervene after the participants back from fill up the coffee by ask questions. I have observed that we have someone left to get a cup of coffee during the team working together. How would this effect with quality working as a team.? And then i would ask how can we working better as team work? let’s them decide and acknowledge the decision.

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    Jessica Panazzolo

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    I agree with Christina.
    Depending on the group’s response, I would ask them, “How important is everyone to be in the group?” and “How do we want this to be done?”.
    If the group said that they would also like a coffee, I would say, “Would you like some coffee too and then we all return to the session? We have 3 minutes, is that enough?”

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    Velma Morton

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    I would state to the group what I have observed and follow up with a series of questions. “I noticed that someone has just left the table!” How does that impact the learning process of the group? How would the group like to handle this?” As there coach it is my job to keep the group focused and learning and if one group member breaks the focus of the group I must get the team back on the learning process at hand.

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    Ana Paula Alfredo

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    If that was not agreed before as an initiative from the group, I would intervene by saying. I´ve observed that X has stand up to coffee. Has anybody also observed this? How this impact the group? How should we proceed as a group in this situation?

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