Scenario: Coffee Break(2024)
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Benjamin Solomon
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As an action learning coach observing a participant get up from the group to fill a cup of coffee continuing to stay engaged with the problem solving, I would intervene saying, “I’ve noticed that someone has gotten up from the table/circle to fill a cup of coffee. What’s the impact on the group when someone gets up from the table? How can we have agreement on this type of action moving forward?”
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Jan Bennik
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You could intervene and ask the team whether they also observe someone in the team is getting a coffee while the rest of the team remains seating. Ask what the impact is to the team and how this affects them. An alternative way would be to share your observation and ask the team whether this is a signal to take a break together as a team.
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Richard Fan
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I would observe any change happened in terms of other members’ participation after his/her action.
If there are obvious change in the team members’ emotion, body posture, language used, tones as well as the direction of dialogue, I would say, “I noticed some members changed their posture, like having the legs crossed or lying on the back of the chair while putting both hands at the back of one’s head. Have you noticed it?” “What caused those change in your posture?” “What would be the influence for our discussion?” “What we should do next?”
If there is no sign that the team is disturbed, I would do nothing
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An Nguyễn
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Hello team, I noticed that a member of the group has left, has anyone noticed this?
How does this affect the group?
What does the group decide to do next?
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Amy Wolfgang
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As an action learning coach, I would intervene with an observation: Team, I noticed that {team member} has gotten up to refill their coffee and while they are still participating we haven’t created a rule around this.
I would then ask: How do we want to handle this type of situation? Once we have heard what seems like an agreed upon solution, I would follow-up with: Is everyone on board with this rule: Yes/No (Thumbs up for yes, thumbs down for no). If everyone gives a thumbs up, we move on. If there are any thumbs down, we would return to discussing how the team wants to continue with this type of situation.
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Boh Ming John Looi
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As an Action Learning coach, I would intervene by asking the team, “Team, what have you noticed so far? What do you think the impact would be if any of us suddenly decided to take a break without the team’s consent?” If the team is okay with it, we will proceed. If they say no, I would then ask the team to wait until the participant returns and discuss how everyone would like to handle similar situations in the future, ensuring we reach a collective agreement.
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THINAKARAN SUPPIAH
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As a coach, I’ll intervene if I noticed the same participant gets up from the group for 2nd time or multiple participants does the same. My intervention will be as follow:
Coach: Team, I observed one member left the group twice to refill coffee. What is the impact on the team?
** Participant response**
Coach: How do we prevent this from happening again?
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Kamolrat Tunchanapradit
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I’ll ask the team as a coach
“Team, If some team members are missing or get up from the group during the AL session is running, How the think that this situation will impact to the team?
“As the team decide , How to handle this objection to prevent the next time?”
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Namith Swarnasinghe
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I would observe if this impacts the group in any way. Assuming this leads to a lack of focus and further such disruptions from other members of the group I would intervene to get the group back on track. However, if there is no such negative impact I would let the session continue as a member acting in this manner might be an indication that they are very comfortable with the group dynamic and therefore participating in a relaxed and open manner.
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