Scenario: Coffee Break(2024)
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Benjamin Solomon
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As an action learning coach observing a participant get up from the group to fill a cup of coffee continuing to stay engaged with the problem solving, I would intervene saying, “I’ve noticed that someone has gotten up from the table/circle to fill a cup of coffee. What’s the impact on the group when someone gets up from the table? How can we have agreement on this type of action moving forward?”
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Jan Bennik
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You could intervene and ask the team whether they also observe someone in the team is getting a coffee while the rest of the team remains seating. Ask what the impact is to the team and how this affects them. An alternative way would be to share your observation and ask the team whether this is a signal to take a break together as a team.
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Richard Fan
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I would observe any change happened in terms of other members’ participation after his/her action.
If there are obvious change in the team members’ emotion, body posture, language used, tones as well as the direction of dialogue, I would say, “I noticed some members changed their posture, like having the legs crossed or lying on the back of the chair while putting both hands at the back of one’s head. Have you noticed it?” “What caused those change in your posture?” “What would be the influence for our discussion?” “What we should do next?”
If there is no sign that the team is disturbed, I would do nothing
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An Nguyễn
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Hello team, I noticed that a member of the group has left, has anyone noticed this?
How does this affect the group?
What does the group decide to do next?
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Amy Wolfgang
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As an action learning coach, I would intervene with an observation: Team, I noticed that {team member} has gotten up to refill their coffee and while they are still participating we haven’t created a rule around this.
I would then ask: How do we want to handle this type of situation? Once we have heard what seems like an agreed upon solution, I would follow-up with: Is everyone on board with this rule: Yes/No (Thumbs up for yes, thumbs down for no). If everyone gives a thumbs up, we move on. If there are any thumbs down, we would return to discussing how the team wants to continue with this type of situation.
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Boh Ming John Looi
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As an Action Learning coach, I would intervene by asking the team, “Team, what have you noticed so far? What do you think the impact would be if any of us suddenly decided to take a break without the team’s consent?” If the team is okay with it, we will proceed. If they say no, I would then ask the team to wait until the participant returns and discuss how everyone would like to handle similar situations in the future, ensuring we reach a collective agreement.
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THINAKARAN SUPPIAH
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As a coach, I’ll intervene if I noticed the same participant gets up from the group for 2nd time or multiple participants does the same. My intervention will be as follow:
Coach: Team, I observed one member left the group twice to refill coffee. What is the impact on the team?
** Participant response**
Coach: How do we prevent this from happening again?
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Kamolrat Tunchanapradit
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I’ll ask the team as a coach
“Team, If some team members are missing or get up from the group during the AL session is running, How the think that this situation will impact to the team?
“As the team decide , How to handle this objection to prevent the next time?”
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Namith Swarnasinghe
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I would observe if this impacts the group in any way. Assuming this leads to a lack of focus and further such disruptions from other members of the group I would intervene to get the group back on track. However, if there is no such negative impact I would let the session continue as a member acting in this manner might be an indication that they are very comfortable with the group dynamic and therefore participating in a relaxed and open manner.
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Richard Fan
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Observe if other members are tired, and if so, ask the group: Did you notice? How does this affect the AL session? What actions can the group take to eliminate the impact? The focus of this intervention is to encourage members to learn how to manage their own energy and make reasonable arrangements.
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MICHAL MAKOWSKI
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Here’s how I would approach it:
1. Addressing the Group: If I feel the behavior might distract others or disrupt the flow of the session, I would gently address it after the session. I might ask the group if they have any concerns about the process and discuss the importance of maintaining focus and group cohesion.
2. Clarifying Expectations: In future sessions, I would clarify ground rules regarding physical movement and participation, ensuring everyone understands that while personal comfort and engagement styles are respected, staying present with the group is important for the collective learning process.
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Punyisa Buapud
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Intervention with SID Model
– Situation: “Team, I noticed one of us stepped away to grab coffee.How might this impact our team dynamics and the effectiveness of our collaboration?”
– Impact: “What could we do as a team to ensure everyone feels fully included and present during our session?”
– Do: “How do we want to handle similar situations moving forward?”
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Chaiwat Prapainainar
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In this scenario, as an action learning coach, I will take a moment to observe the other team members and share my observations:
1. I will address the team by saying, “Hello, team. I’ve noticed a member leaving their seat for coffee while still engaging with the team. Has everyone noticed this?”
2. “The team did not establish rules for engagement during the session. How might this situation affect the team’s focus on solving problems?”
3. “How would the team like to manage similar situations in the future?”
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