Scenario: Done

As an action learning coach, how would you handle the following situation: The team has gone as far as they can defining a solution and there is still time left in the session. What they have identified is not well defined – but is as clear as they can get at the moment.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Samantha Cinnick

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    Something I might try is conducting a final check-in before the conclusion and ask the team what they are doing well and what they could do better. Based on their answer to the question, “What could you be doing better?” I would pose a learning question that addressed the ambiguity of their next steps. Without knowing their response to the question, “What could you be doing better,” I might ask them a series of questions like, “How well-defined are your next steps? Why is it important to have well-defined next steps? How will the group work to further define next steps after this session or in a subsequent session?”

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    Kwong Sang Ernest Ng

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    As the solution have identified but not yet well defined, I would add a learning opportunity before the last intervention as it is good to have a reflection and preparation for the next session. I might ask something like: “What missing for the team to have well defined the solution?” “What would be helpful to work out well defined solution?” “What is the impact if we do or don’t stop well defined the solution?”.

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