Scenario: Eager Team Member

As an action learning coach, how would you handle the following situation: A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

Trackback from your site.

Comments (9)

  • Avatar

    Meire Beraldo

    |

    Faria uma intervenção perguntando para o grupo: – Qual o acordo que fizemos sobre o direcionamento das perguntas? Quando são direcionadas ao apresentador do problema, podemos deixar claro e dar o espaço para que ele responda? No final traria esse ponto como observação e aprendizado.

    Reply

  • Avatar

    Meire Beraldo

    |

    I would intervene by asking the group: What is the agreement we made about the direction of the questions? When they are directed to the presenter of the problem, can we make it clear and give them the space to answer? At the end I would bring this point up as an observation and learning.

    Reply

  • Avatar

    Preeruetai Laopoonpat

    |

    I will intervene:
    1. Team! Right now ,what are asking question and answering in our team like ?
    2. What will happen If a person should answer this question don’t have the
    opportunity to do it
    3. What will we decide to do in this situation?

    Reply

  • Avatar

    Preeruetai Laopoonpat

    |

    I will intervene:
    1. Team! Do you observe one member wants to answer the questions that belong to PP? ( BS แบบ specific)
    2. What good things will happen If PP answer these questions that belong to her ?
    3. What will we decide to do ?

    Reply

  • Avatar

    Preeruetai Laopoonpat

    |

    I will intervene:
    1. Team! Do you observe one member wants to answer the questions that belong to PP?
    2. What good things will happen If PP answer these questions that belong to her ?
    3. What will we decide to do ?

    Reply

  • Avatar

    Hien Quach

    |

    Apparently, it would not benefit for the team and PP if another team member is too eager to answer all questions on behalf of PP.
    As an ALC, I would intervene the group by asking:
    – Hi team, do you remember 2 ground rules that I have mentioned earlier in the beginning, and what are they?
    – How would you want to change the way our team work together to create results for our session both action for PP and learning for whole team?

    Reply

    • Avatar

      Hien Quach

      |

      I Would intervene by asking:
      – I have observed a team member insists on answering questions that being directed to the Problem Presenter. What is the impact of this on the team?
      – How do we want to handle it?

      Reply

  • Avatar

    Ada Chui Shan So

    |

    I would intervene by “What” “So What” and “Now What”, by asking:
    I’ve observed a team member insists on answering questions that are being directed to the Problem Presenter. Has anyone else observed this?
    What is the impact of this on the team? ( I would let the team think about both positive and negative side.)
    How do we want to handle it? (How may we invite other team members to input on the question to PP?)
    To emphasize the learning for the team, I would ask one more follow up question:
    What is the learning we learned in this case, which we may use in the future of our team communication?

    Reply

  • Avatar

    Hien Quach

    |

    I Would intervene by asking:
    – I have observed a team member insists on answering questions that being directed to the Problem Presenter. What is the impact of this on the team?
    – How do we want to handle it?

    Reply

Leave a comment

You must be logged in to post a comment.