Scenario: Explaining
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tala Ocampo
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I will intervene with “thank you for that, reading what you think is the problem is enough.” If there are people who still would need to read out the problem I will continue with: “Who would like to go next?” Or if the participant is the last one, I would continue with: “Is there an agreement – yes, no or close?…”
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Nazeli Kirakosyan
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I will remind the requirement, which is to to read out exactly what it is written in his/her notes. In case the participant is not sure that he/she wants to read out the problem the way it is written and wants to modify it, I will give additional one minute to reformulate it and read it again.
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Nazeli Kirakosyan
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Additionaly, I will also explain why we need to read out what is written, exactly. I will explain that by this way we concentrate only on the problem and do not touch upon the assumptions or suggest our solutions and recomendations on this stage.
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Raul Rodrigo Vega Chavez
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I would approach by thanking and asking Is what he/she has written correct, or do you think something needs to be completed in the ink? Ask the participant to summarize the idea just by reading what they have written now. Followed by maintaining the reading flow with the rest of the team, reminding them that for the moment we will focus on defining the problem, later we will work on the solutions.
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Jean Eugene Injerona
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I will first thank her/him for her/his contribution. Then I will ask, in compliance with the first ground rule, “What question are you answering?”. Next, I will ask her/him to read how she/he describes the real problem with her/his words . And finally I will ask if other members of the Action Learning team would also like to read us their description of the problem
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Melissa Davis
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As a coach, I would intervene and ask if what they have written down is what they are saying. If not, I would repeat the directive.
– Please write down in your own words what you believe is the real problem that (NAME) can do something about today.
It is also important to distinguish if a participant is sharing what they believe is the real problem or sharing solutions to what they think the problem is.
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Kemal Kaan Saner
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I asked the participant to only read what was written. If he or she did not do so. I asked some questions to understand what motives are behind his or her reading of the problem or which assumptions he or she made in making his or her definition. I also ask another team member if they agree on his or her definition. If they agree, I recommend the group re-define the problem considering his or her comments. If they do not agree, I try to grade the different version definitions. to reach a consensus.
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Artur Kuligowski
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In case the participant does not want to read the problem as it is written and needs time to modify it, I give an extra minute to reformulate and read it again.
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Marietta Dembek
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I would say: Please read without fear what you wrote, if something is unclear we will ask.
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shaohua hou
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I will ask the team questions:
– Have I observed people explaining what they think the problem is, rather than just reading what is written, and have you noticed that?
– How do you explain the emergence of this behavior?
– How do you explain this behavior? What is the impact of this behavior on the team?
– What concerns would people have if they read the content directly?
– How do you explain the behavior, the impact it had on the team, the concerns you would have had if you had just read the content?
– What are your concerns if you read the content directly? What would you do next to express a similar view that would be effective without allaying your concerns?
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An Nguyễn
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– Thank you for sharing, to summarize, what is your problem statement?
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Oliver Pangan
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Prior to the reading of the problem statement, I would already remind them to just read what they’ve written. And then every time a team member would explain or see that he/she is not reading and just explaining the problem I would immediately stop and intervene by saying “just read what you’ve written.” After reading their problem statement, I would thank them.
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Nga Khuat
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As an action learning coach, I remind the participants “Please reading exactly what you wrote about the problem” .Then I always ask about some points on that statement to make it more clearly. By that way, all team can understand the same. That’s also the chance for participant to explain.
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Marcella Lucas
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I would say “Thank you {Participant}. Kindly read out the exact text that you have written on the paper”. I would also use body language, like leaning forward, to ensure they fully understood the instructions.
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Beata Pluta
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Bardzo sprawdza się dobre wyjaśnienie co uczestnicy maja zrobić i dlaczego to jest ważne . Proszę aby zapisali w 1-2 zdaniach co jest sednem problemu i proszę aby przeczytali tylko to co napisali. Jeżeli wcześniej wyjaśniłam dlaczego właśnie tak pracujemy, jaki jest sens takiej formy weryfikacji zrozumienia problemu to uczestnicy dostosowują się do tej reguły. Jeżeli jednak ktoś się wyłamuje i próbuje wyjaśniać albo twierdzi że ma to w głowie, ponownie proszę aby zapisał, daję minutę czasu, jestem konsekwentna i tym potwierdzam że jest to ważne.
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An Nguyễn
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Hello X, please read the problem statement you wrote.
Hello X, what makes you want to explain this problem?
Thank the person, invite the next person to read the statement
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