Scenario: Favorite Tool

As an action learning coach, how would you handle the following situation: Your favorite tool for diagraming a problem is a mind map. You know doing this would help the team see this problem much more clearly.  

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Marie Tseng


    I would ask the team “how are we doing so far on a scale of 1 to 10 to get clarity on the problem?”.
    If the team feels that they are not doing very well then I would ask: “What are we doing well? ”, “What could we do better?” on that question I would encourage them to think beyond action learning: What else could we do to help clarify the problem?” If they come up with other options than AL, then I would have asked: “Does the team wants to step out of the AL process to use a different technique? For how long? With what objective?” And then facilitate that session before returning to AL.
    If the team feels they are doing well, then I would let them continue, and see if the above intervention is needed once we have done the first round of problem definition.


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