Scenario: Intervention timing

As an action learning coach, how would you handle the following situation: The group has been processing particularly well, but it has been more than 30 minutes since the last intervention.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (8)

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    Debbie Ng

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    Since the group has been processing particularly well, I would only intervene to remind the team to practice their leadership competencies and continue to observe the progress of the session for any interventions needed throughout the session.

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    Thanh Nguyen Thi Hai

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    As an action learning coach, I should following the Coach guide to keep the track on time. Therefore I should intervene with the questions ” Hello team, how are we doing as a team ?What are we doing well ? What can we do better?
    Then base on the answer of team member, I will continue to reminder intervene with the sentence ” we have another 5 minutes, let me remind everyone that I will be asking each of you to share how you have been practicing our leadership competencies ” after that I will also remind PP by sentence ” in 5 minutes, I will ask you to share with the team what actions you are going to take after this sessions .
    I will also use the question ” who has the next question ?

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    Kant Srithundorn

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    I will intervene following Action Learning Coach Guide, to bring learning to team and improve team performance.

    I will listen carefully in what they will discuss about how they did well, and they could do better, and I will remind them in leadership competencies they want to practice. Also remind problem presenter in what he/ she is going to do after session.

    Lastly, I will remind them how much time we have until session end.

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    Luz Longsworth

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    Since the group appears to be processing well, as an Action Learning Coach I would not wish to interrupt the flow of the group superfluously. However I would have set some time boundaries from the beginning of the session and I would use that to give the group the time update and an intervention at the appropriate point e.g. “We have been working on this for 30 minutes, is the group happy with how the process is going?” This could open the floor for reflection and break possible “group think”. If the entire group is happy then the process can continue with another time boundary agreement, if not then I would ask “what are we doing well?” and “what could we do better?” to widen the discussion.

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    Phattraphorn Chunhakamolruck

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    If the group particularly working well, I would only go with the flow to make a group feel comfortable and have an effective questioning and answering. However, I would definitely intervene following the guide to check whether they are doing well, what do they think they can do better etc. In this case rather than regularly intervene from the flow, i may remind them about the time and listen carefully if there is any learning opportunities to intervene not just to flow the session but maybe something that we could emphasize to be key learning issue.

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    Sueli Balthazar

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    My intervention will depend on the time that was agreed with the group for this stage of the process. If the group is doing well, I can remind the group that there are x minutes left to finish our time at this stage. Giving time, I make the subsequent intervention.

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    Shikha Dalal-Angeline

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    As a coach, I would keep an eye on the overall session time and intervene to share the time and ask the group what they have observed about the intervention so far. I would also ask the following questions:
    What is the quality of our questioning?
    Is there anything we can be doing to improve our questioning?
    How close are we to an agreement on the problem?

    Depending on responses, I would remind the group they have X amount of additional time to continue questioning to arrive at either a solution or at least one action for the problem presenter to take. At the end of the session, I would ask the group for their reflections on the overall work together as a group and how that supported their individual competency development. I would also ask the group if they would like to schedule another session to explore another dimension of the problem.

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    Pamela Shea

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    I think this is too long. The facilitator needs to keep the group moving forward or the group will stagnate. The facilitator should set specific time limits to work on things and schedule times to check in very intentionally. For example we have been discussing this for 10 minutes how do you think we are doing as a team. What are we doing well. What could we do differently.

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