Scenario: Leading Question

As an action learning coach, how would you handle the following situation: A participant is convinced of the true nature of the problem and repeats the same questions over and over in an effort to persuade the others, even after others have made it clear that they don’t believe that is where the real problem is, that what this particular participant is advocating is just another symptom.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (4)

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    Joanna Lee

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    I would ask the team :
    How are we making progress towards identifying the real problem? (The differences could surface) What is the impact on the team?
    What needs to be addressed in order for the team to move in the same direction?
    How would the problem presenter like to be helped by the team?

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  • Avatar

    Jiang Jie

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    Firstly, I will not express who is right or wrong. I will give feedback of my observations: “not everyone has reached a consensus on the definition of the problem”. Then ask questions, “what effect will this situation have?“” How can it help solve the problem?“
    It is also possible that I will let everyone pause the discussion of the issue, instead of involvement in team development, or the involvement of one or two participants in leadership skills improvement.

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  • Avatar

    ChunJui Liu

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    1. I would say I noticed that XXX seems to repeat the same questions and ask did you notice that?
    2. Then, I would ask how will you explain that?
    3. I would further ask what’s the impact on our team’s performance?
    4. Finally, I would ask what will we do to deal with that?
    During the process, I would find a good timing to ask this particular participant to share his/ her feelings after hearing other’s thoughts?

    Reply

  • Avatar

    Yesong Yang

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    Action learning coaches need to be neutral, objective and impartial, and can ask questions:
    I’ve seen this happen over and over again when it comes to the nature of the problem, have any of you noticed this?
    What common practices and ideas do these phenomena have?
    Which ones are OK and which ones are not?
    How does this affect the team?
    What does the team want to do?

    Reply

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