Scenario: Left out(2024)

Written by DrBea on . Posted in WIAL Talk

As an action learning coach, how would you handle the following situation: A participant offers to collect information/agreements on a white board. All members are in agreement with this. After a short while the scribe is no longer being included in the conversation.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (5)

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    wthimmes

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    As an action learning coach I would ask, “Where are all our questions being addressed to?” and, “What is the impact to the team when one member is left out of the discussion? ” This would hopefully address the issue. If needed, I would also add, “How does the group wish to proceed?”

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    An Nguyễn

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    Hello team, I have observed that the “scribe” has not participated in the session for the past 10 minutes, what happened?

    What is the impact of this on the team?

    What can we do to improve

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  • Avatar

    Amy Wolfgang

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    As an action learning coach, I would intervene by asking: Team, what have you noticed about {team member’s name} level of participation since they became the scribe? OR Team, what have you noticed about who is being included and excluded in this conversation? If they haven’t noticed the trend, I would tell them what I have observed about the scribe’s role.

    I would follow-up with a question: What is the impact of not having each team member involved in the full process? Following those responses, I would then ask: How do we want to move forward to ensure everyone is involved?

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    Ratchanee Teerawanitsan

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    In my opinion,I would ask, “Team, have you noticed how the team’s work situation is?”. Follow with”If the situation continues, what will happen to the team?” and “What should we do next?”

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    Hanh Dam

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    I will share the observation “Hello team, we’ve agreed to invite A to be our scriber. From that time up to now, he/she’s been capturing all the discussion on the whiteboard and the discussion continues within all of you except him/her. Do you see that?

    Next question is to check the importance of involvement as a team “Is it important for us to ensure everyone’s participation in our discussion?”.

    Last question is to invite the solution and commitment as a team.
    How do we do as a team to involve everyone in our discussion while the key notes being captured?

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