Scenario: Limited Choice

As an action learning coach, how would you handle the following situation: Someone asks a great open question, then follows it with a couple choices for the response. For example- What is it that bother you most about this situation? Is it A or is it B?

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (6)

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    Leticia Sadocco

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    I could make an intervention like this: “Group, how are we working with open-ended questions in this session?” “What are the impacts of working with closed questions or binary answers?” “How do we want the questions to be asked from now on?”

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    Libby Hampson

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    I would intervene to make a reminder that there should be just one question on the table at a time, so suggest that, the question asked is the first question and the respondent be given time to answer.

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    Nguyễn Cường

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    As a Coach, I would like to intervene like this: “Hello team, last question was closed-ended questions or opened questions?”, “How closed-ended questions affect to quality of our session currently?”, “How to change to opened-question?”

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    Trịnh Hằng

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    As an action learning coach, I would intervene to make a reminder
    Hello team, What happens when we ask many questions at once?
    What question do you want to ask?
    If a member chooses a question, it is still a closed question or a question with only 2 answers.
    I will ask again.
    How does your question become an open-ended question?

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    Prudence James-Townsend

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    It seems therefore that the question was not open ended as there were limited responses. As the coach I would lean in and ask “did you intend for that to be a close ended question?” if the response is positive, I would think it is fine. If the person responded ‘no’. Then I would ask “what question do you really want answered?”

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    Phạm Thanh Tùng

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    I will intervene : ” Hello A , what do you need to clarify ?
    “What if we ask closed questions?”
    ” To dig deeper, according to the Team, how should we ask questions in the next minutes?

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