Scenario: Missing Action
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Melissa Cummings
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I wouldn’t handle the situation. I would turn it back to the rest of the group. “Team, I’ve observed that (A) didn’t complete the action that was assigned. How does the group wish to proceed?” If they ask what I want to do, I would briefly remind them of Engagement Rule #2, and ask targeted questions. “How does (A) not completing the action affect the group?” “Will this inaction affect the group’s ability to find a solution to this problem?” I would guide and support the group in their choice, whether it’s to postpone the session and allow (A) time to complete the action or continue without (A).
If this was a pre-training homework assignment, and the group hadn’t yet started the action learning problem, I would quickly explain the rules, particularly rule #2, and put the responsibility for establishing a norm around this behavior on the group.
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Kamila Sobel
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As an action learning coach, I would ask him to remind the team and describe: What action have you promised to complete?
How do you feel with it?
I would ask the team “How important is this task to move our common work forward on this session on the scale 1 – 10 ? “
What we will do next?
I take into account possibility that if the team decide that we cannot move forward we will not continue this session that day but change it.
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Angela May
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I would remind the participants and group of the rules, and then turn the question to the group. “How would the group like to handle the situation regarding participant 1, which is due to the lack of the completed assignment?” “How would they like to proceed, regarding the lack of information provided?” If the group turns to me as the coach, and asks how I would handle this. I would then ask them the following questions: 1. Has the lack of information due to the missed assignment affect the production of the group? 2. Would the group like to continue with the session or delay it to another time? 3. Would the group like to incorporate some ground rules or norms regarding situations like this?
Then depending on what the group decides I would support it.
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Jiang Jie
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I will wait first, with curiosity and trust to see how the team will deal with this situation.
If there is a shift in problem resolution, team development, or a member personal leadership, I will get involved: “What happened to our team in the last few minutes?”, “Why is this happening?”, “What does this mean?”, “What is the status we expect?”, “Does everyone think that improving this is important now?”, and “What do we do next?”
If the team is not seriously offset, I can also review it later in the period of feedback.
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Alberto Zevi
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I would ask the participant: what did you learn from this inaction? Then I would ask the team: what impact does it have on the team? As a team how do we want to handle this inactions?
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Ronald Sifford
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Present the situation to the Team – “I have noticed that a group member did not complete an assignment. I would ask if completion if that assignment was detrimental to our Team moving forward with the session?” YES/NO…
How do we want to address this for future sessions? What norms do we as a Team want to put in place for the future?
How does the Team want to proceed given the incomplete assignment?
If asked, ‘what would I do as the coach”, I would remind the Team of our two ground rules, specifically rule #2. I would be supportive of whatever decision the Team made and proceed accordingly.
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Cassie Gibbons
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I would acknowledge that an action item has not been completed. I would ask the following questions:
How do missed action items impact the team’s ability to problem solve?
How would the team like to handle missed action items today and in the future?
What norms might the team establish regarding accountability?
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Karan Kathuria
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I would ask the group impact of not completing the action that participants had promised. This will be followed by another question, i.e. what would the group want to do about it?
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xu li
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At first, I would ask the participant what happened and the causes to the result. The next actions would base upon the exact reasons of this event. Or I would ask the team about the effects of uncompleted, and how to avoid this happen again.
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Marcin Kamieński
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It is the great situation to ask a team:
1. What have we done very well from our last session?
2. What can we do better in the future?
3. What will we have to do to finish our opened tasks?
We will get a list of our wins (it’s a important for motivation) and the recipe to improve our effective. We can sacrifice the present session to upgrade our action plan and ask about a new facts about the problem.
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abdi dharma saragih
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The situation is a good learning for the team. As a coach I will do the following steps to team:
1. “If they noticed there is a group member did not complete an assignment”
2. “What is the impact of the situation to the team?”
3. “How do the team want to handle this situation?”
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Antonio Nadres
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My intervention for this situation: a. “How are we in terms of our respective assignment, completed or in-progress?” b. “How does our actions impact our problem?” c. “How do we support each other to achieve our action plans?”
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Ewan van Meer
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First of all, it is important to know what the reason is for not completing the action. Circumstances may arise that prevent an action from being taken. If this is the case, I would ask the person concerned what is needed to carry out the action. If necessary, you may be asked whether the group can also contribute. If there is no valid reason for performing the action, I would bring it back into the group asking what the effect is of not performing an action. What expectations do one have of each other and should agreements be made about them?
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Ana Pierrotti
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First of all, as an action learning coach I would approach with some empathy and positive reflection by asking to the team:
“I noticed we did not complete all the tasks as we had planned. How is important for you to understand why we do not follow the plan (what’s happened?) and how can we support each other to complete the tasks?”
Secondly, I would ask to the team: “How would you like to proceed on this session?”
Thirdly, at the end of the session I would ask “What have we learned today about individual and group responsibilities?
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Hsiao Chun Chung
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I will be very happy!
1. Because we are still in touch, we will know that it is not completed.
2. Acknowledging that it is not done is to face the facts, it is definitely better than pretending to be done.
3. Failure to complete is also one of the problems. You can invite the second action learning to discuss and solve the problem of “why did you not complete the action”.
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Hsiao Chun Chung
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I will be very happy!
1. Thank you members for staying in touch.
2. Tell the members to admit that they are not done, that is, to face the facts, it is definitely better than pretending to be done.
3. Ask the members: “Do you think that failure to complete is also one of the problems?”
Answer: “Yes”, invite the second action learning, and ask whether the original team will discuss and solve the problem of “why did not complete the action”, or if you want to add new members.
Answer: “No”, and then ask: “What can we do to help you with the problems at the time?”
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Li-Chieh Lin
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I will intervene and ask all members: “Because member A have not completed the XXX part of the work, what impact will it have on our progress in solving the problem?” “How to remedy it?” “How to proceed with the meeting?” “How to avoid it in the future? “.
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