Scenario: Missing Action

Comments (4)

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  LUDWIG VINCENT TOLENTINO

  May 16, 2021 at 10:55 am | #

  Usually our disciplined coaching practise ends a previous session with a shared understanding among TMs the need to complete assigned tasks before next scheduled session. Now, that being set as a norm, this ALC will start the follow up session by asking each and every TM to present to the team the action items they committed to do in he previous session. If a team member does NOT do any of the tasks expected from him/ her, this ALC will do a learning intervention that asks all TMs including the TM that did not complete the tasks with two concerned inquiries: first, what happened, why were the tasks not done and what is the impact of the non completion of work assigned in the session? The second inquiry will be, what can TMs do to ensure that they complete their assigned tasks?

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  Ana Pierrotti

  August 9, 2021 at 5:20 am | #

  First of all, as an action learning coach I would approach with some empathy and positive reflection by asking to the team:
  “I noticed we did not complete all the tasks as we had planned. How is important for you to understand why we do not follow the plan (what’s happened?) and how can we support each other to complete the tasks?”
  Secondly, I would ask to the team: “How would you like to proceed on this session?”
  Thirdly, at the end of the session I would ask “What have we learned today about individual and group responsibilities?

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  Erica Venema

  May 11, 2022 at 8:15 am | #

  I always start a team session with check-in and reflecting on the current situation of the action that should have been executed. When a person says a task is not completed, I will ask the group to reflect on that: ‘what do we think about this?’ and I would ask them if they can judge the situation well enough to already give an opinion. If there’s not enough information, I stimulate them to ask open questions as to understanding the why. When hearing the argument, I would stimulate the group, even more, to investigate how we could make an individual problem a team problem: how could the team have helped? As a wrap-up I would ask to what extent this situation has an effect on the coming session. If none, I would continue.

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  Felix Chen

  July 26, 2023 at 4:23 am | #

  In this situation, I will ask “ May I ask what’s happened with the tasks in last month?” . When the answer appeared, my following question is “ What’s the impacts if this situation continued?” and “Wha’t our action plan for next step?”

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