Scenario: Missing Actions

As an action learning coach, how would you handle the following situation: A participant shows up for a session and has not completed the promised action.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (4)

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    Kathryn Jeacock

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    I would ask the group – I notice that xx has not been able to complete the action they agreed to in the last session – What is the impact? and then How would the group like to deal with that?

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    Pascal Milhous

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    I would ask the participant (in front of the session) to explain himself to the group. If the session is based on the promised actions, I would cancel the session. Then I would ask the group if it’s usefull to do a session about this subject.

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    Erna van Ophem

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    Before we start the session witt all the members, I would ask the participant: “What happened?”, “Do you think it’s a important action for the solution of the problem, which has consensus?” and to all the members: “How does this feel for you” and “What does this mean for the problemstatement of today’s session?”

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    Vera van der Sluijs

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    As an Action Learning coach I want to start a session with a lookback on the previous actions. When I hear that one action has not been set in motion I will not directly ask why. We’ll do an Action Learning session like we normally would. I choose to do this because I don’t want to jeopardize the safe space we have during a session. I’ll ask the team member at another time why he/she didn’t complete the action and what he/she needs to for fill the action.

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