Scenario: Moving On

As an action learning coach, how would you handle the following situation:

A participant asks a question of everyone and after a single answer another question is asked and the team moves on.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (11)

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    Kimberly Johnson

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    As coach I would say, “I believe that there was still a question on the table. Participant did you get your answer?”

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    Karla VERSOLATO

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    I would ask the group, if there is someone who would still like to answer the previous question? And if it did not, we can go on with the next question.

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    Maria Acker

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    I would say, “the last question was posed to the entire group, but only one answer was provided, would anyone else like to respond” If so, the group would continue with their responses. If not, I would ask the group if they would like to move on to the next question.

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    Pakorn Payoonsavatdeth

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    I would intervene – Asking the team, at the moment I observed participants would like to hear everyone and we just got only one answer, we are not covering yet. shall we responds to that question? Then we will move to the next questions?

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    Mackenzie Farrell

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    As the coach, I would turn to the group member who initially asked the question to the group, and ask them “would you like to re-ask the question to the group for more feedback?”. This is important because it makes the group members aware that they are able to re-ask questions and everyone is invited to share their input, as diversity in perspectives is vital to the action learning process.

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    Valerie Erana

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    I would intervene and tell the group that a question to the group had been asked. I would ask the team if everyone has answered the question. I would ask the person who asked the question if he/she would like to hear from the entire team. Assuming the answer was yes, I would ask the team who would like to answer the question next.

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    David RECORD

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    As the Coach, in a situation like this, I think it is the role of the coach to intervene to help the Group consider their questioning and listening style in order to move and get deeper into the problem. I would ask a question such as;

    How do you feel we are listening to the answers being given to questions before move onto the next one?

    How do you feel that the questions are being answered and clarified by the group before move onto the next one?

    Would anyone else like to answer that last question which was addressed to everyone in the Group?

    The intent would be for the group to identify the learning point themselves.

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    Gloria Alice Lobato Rodrigues

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    As an Action Learning Coach, I would do an intervention. I would ask if anyone else would like to answer the question asked by the participant, and if no one wanted to respond I would ask to continue with the next question and follow through with the process. Another possibility would be to ask the questioner if your question was answered.

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    Trairatt Chaisamran

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    I would intervene, tell the other team member to hold his/her question. Then talked to the participant who asked a question to everyone that “Do you still need more answers from others?”
    If his answer was yes, I would ask the rest if anyone wanted to answer his question, and allowed them all to answer.
    If his answer was no, I would get back to the other team member to continue his question.

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    Andrew Rahaman

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    As the coach, my primary role is to help the group maximize their own and collective learning. Therefore, I would intervene ” I’ve noticed there was only one response to the question before another a different line of questioning was opened, did anyone notice that?” Assuming they said “yes”, I would ask the problem presenter and the group “what are benefits to building on questions?” Then, I may ask the PP if he/she would like to hear the question again for more responses. Depending on what the PP said, stay with the original question or move on

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    Yesong Yang

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    There may be two ways in which this situation can be handled by a coach:
    First: the question posed by participant A is so good that team members and problem presenters realize it’s A good question, respond to it, and move on. At this point, the coach does not need to intervene and can record the participants’ problems and review them as the team learns.
    Second: the team member and problem presenter think that participant A’s question is not an important one, and the coach has two ways to deal with it.
    1. Coach intervention:
    Ask each member, on a scale of 1 to 10, how would you rate the team’s performance so far? What did the team do well? What else? What can be done better? What else?
    2. Coach notes it down and reviews it at the next intervention.
    I saw the matter handled in this way, didn’t I? Why do people do this? What’s the impact? What to do next?

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