Scenario: multiple views

Comments (5)

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  Samantha Cinnick

  August 7, 2021 at 5:04 pm | #

  After having each person read out their problem statements and vote on whether there is agreement on the problem, action learning coaches are taught to ask, “What would help get us to consensus?” Before asking that scripted question, I might ask the group, “Why are there such large discrepancies between the problem statements each person wrote?”

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  Puja Vijay

  January 25, 2022 at 5:52 am | #

  This is a common scenario. It would be important to reflect before any intervention of the problem statement itself is SMART to begin with. The possible interventions here would be: Why do we observe different understanding of the problem? This questions would perhaps throw light on why a consensus hasnt been reached.
  Further, What can help us get an agreement on the problem? Another yes/No question would be critical to also understand if the team members finally agree on the problem

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  焮茹 杨

  February 18, 2022 at 8:59 am | #

  I will ask them to write down how will they see the problem presenter’s problem and read out. Then I will ask them:
  What’s the specific perspective caused their difference in how they see the problem?
  Why they have those perspectives? What are our assumptions behind? Will all them be true in this case?
  what’s the relation to each other and to solving the problem?
  What’s the criteria to decide which perspectives to take?
  How do we reach consensus?

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  Yunbo Guo

  March 16, 2022 at 3:19 am | #

  I would ask, “Each of us has shared our understanding on the problem. Do you think we have made an agreement on the real problem?” “If we don’t have a common understanding on the problem, what would be the possible influence on our today’s discussion?” “In the following session, what should we do to help us reach the consensus on the real problem?”

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  Shikha Dalal-Angeline

  September 2, 2022 at 11:25 am | #

  After asking the group to read their problem statements out loud, I would ask, “What did you notice about each of our problem statements?”. After hearing responses from the group, I would ask participants, “What dimension (or perspective) of the problem would you like to focus on for today’s discussion?”. And finally, “What can we do to ensure we are focusing on XYZ dimension/perspective of the problem?”

  If during the next intervention, participants are still wanting to explore other perspectives, I would intervene by asking what they are noticing about the questioning and whether it aligns with what the group decided. I would also ask the group if they believe a second session is necessary to tackle the problem. Finally, I would ask what is needed for the group to come to consensus on a solution to the problem or one action the group could take.

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