Scenario: multiple views

As an action learning coach, how would you handle the following situation: The team is working for a single session on the problem of the day. As they each read out their view of the real problem it’s clear they are coming at it from multiple perspectives. Consequently, they are having trouble reaching consensus on the real problem.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Samantha Cinnick


    After having each person read out their problem statements and vote on whether there is agreement on the problem, action learning coaches are taught to ask, “What would help get us to consensus?” Before asking that scripted question, I might ask the group, “Why are there such large discrepancies between the problem statements each person wrote?”


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