Scenario: My View

As an action learning coach, how would you handle the following situation:

Hearing the initial statement of the problem you (as coach) are clear what the real problem is. The team heads down a different path with it.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (2)

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    Emmanuel Ossom

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    As a coach, i have to bring them back unto track to define what the real problem is. The first question i will ask them is: Do you all really share a common understanding of the real problem you have identified as a team? If yes, write down again what this real problem is. Let them read out individually what they write down. After they all have read out their real statements of the problem, ask them the next question: Do you all still think you are on the same page as to what the real problem is? If they say yes, ask them the next question: Why don’t you take a re-look at what the real problem is to see whether you will arrive at the thing or something different. If their answer to the very first question is no, How do you arrive at a consensus? Or what would help us to arrive at a consensus. If they arrive at a consensus after deliberating on this question, then you can ask them: What actions will you be taking? Otherwise i will try to repeat some of the above questions and other ones as i deem fit until they actually are able to define the real problem,

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    Allen Tillman

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    As an Action Learning Coach, I would intervene with the following questions:
    – XX (the problem presenter) presented XX(restating the problem) are we addressing that problem?
    – Going back to the problem presenter’s problem statement, are we asking the right question to address this problem?
    – On a scale of 1-10, how are we reframing XX’s (the problem presenter) problem?
    (Okay, who has the next question?)

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