Scenario: No no norm

Written by DrBea on October 11, 2021. Posted in WIAL Talk

As an action learning coach, how would you handle the following situation: A norm that the team set is not working for them. For instance, they decide they must check with each team member if they want to respond to a question before moving to the next question. They discover this is slowing the process to a painful pace.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

Trackback from your site.

Comments (7)

Saravanan Palaniappan

October 19, 2021 at 7:29 am | #

Ask the team – “Team, what do you observe here? Is it helping?”

Reply
Prasad Natarajan

January 18, 2022 at 5:48 am | #

I will ask, How is the team doing in terms of time? And if the response is that they are going slow? I will ask, What the team believes is the cause for this? And again, if the team responds, the norm of checking with everyone for a response is slowing them down? I will ask, what the team would like to do about it? And based on that if the team decides a new norm, I will ask, who has the next question?

Reply
Thu DO

February 21, 2022 at 12:08 am | #

I would intervene:
“Hi team, How are we doing as a group on time management so far?
What are we doing well?
What could we do better?

Reply
Trịnh Hằng

February 24, 2022 at 4:51 am | #

As an action learning coach, I would intervene to make a reminder by using the SID model
Hello team,
I’m noticing that Team Speed is slowing and Your team are wasting a lot of time, does anyone else feel the same way?
What is the impact of using this norm ?
What will happen to the group if we continue?
What can we do to improve.

Reply
THO THO

March 1, 2022 at 10:15 am | #

As a Coach, I will ask the team:
– How did the group perform with the standards it set?
– What standards are currently no longer relevant to the group?
– What is the impact of nonconforming standards implementation in the meeting?
– Why is the implementation of the appropriate standard important in today’s meeting?
– How does the group develop standards that are appropriate for the group?

Reply
Anna Czarna

May 12, 2022 at 6:27 am | #

I would ask, how does this principle (which they adopted earlier) affect their work today? What would they like to do with her later in the meeting?

Reply
Mariana de Paula Mourão

July 10, 2025 at 6:30 pm | #

I would make an intervention by asking the group how well they believe they are working together on a scale from 1 to 10. I would then follow up with: “Is the rule you established helping the team? How so?”

Reply

You must be logged in to post a comment.

Scenario: No no norm

Comments (7)

Leave a comment