Scenario; Open Says Me

As an action learning coach, how would you handle the following situation:

A member responds to a closed question with an open answer.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (5)

  • Avatar

    Song Chen

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    If this does not affect the discussion of the team, as a coach, the discussion should continue.

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  • Avatar

    wei xiao

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    I would ask the member who answer the question:
    – What is the question you have heard?
    – For this specific question, what’s a better way to respond?”
    Then I will turn to the team
    -” What you have observed from this specific case?”
    – “Why the person respond with open answer?”
    -“What will you do next?”

    Reply

  • Avatar

    Donellen Schlosser

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    If this affects the discussion or keeps happening, I would ask the respondent “What question are you answering?” or “What question was asked?” and then ask the questioner “Did you mean that question to be close-ended?”

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    Eva Hirsch Pontes

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    Eu não interferiria, desde que a resposta aberta fosse diretamente relacionada à pergunta formulada. Por exemplo, um participante poderia responder a uma pergunta “sim ou não”, da seguinte forma: “Para mim, as coisas não são assim tão binárias, porque eu poderia considerar x e y como partes do problema a serem levadas em conta”. Entretanto, se a resposta aberta não tivesse qualquer relação com a pergunta formulada, eu perguntaria: “qual é a pergunta que você está respondendo?”

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    jitra dudsdeemaytha

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    I will wait and observe first, If this pattern occurred twice, I would intervene
    “Is the question closed or opened?
    “If you were asked by these kind of questions, how would you answer?

    Reply

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