Scenario; Open Says Me

As an action learning coach, how would you handle the following situation:

A member responds to a closed question with an open answer.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (3)

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    Song Chen

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    If this does not affect the discussion of the team, as a coach, the discussion should continue.

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  • Avatar

    wei xiao

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    I would ask the member who answer the question:
    – What is the question you have heard?
    – For this specific question, what’s a better way to respond?”
    Then I will turn to the team
    -” What you have observed from this specific case?”
    – “Why the person respond with open answer?”
    -“What will you do next?”

    Reply

  • Avatar

    Donellen Schlosser

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    If this affects the discussion or keeps happening, I would ask the respondent “What question are you answering?” or “What question was asked?” and then ask the questioner “Did you mean that question to be close-ended?”

    Reply

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