Scenario: Other Problem

As an action learning coach, how would you handle the following situation: The team is focusing on a problem in another division that they have no influence over.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (7)

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    Wanchana Kaewwirun

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    I may intervene by using SID.
    S: How are we focusing on what we can or can’t influence over ?
    I: What’s the impact if we are focusing on this………?
    D: What’s our decision on this ?

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    Valerie Erana

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    This should have been covered in the Action Learning orientation, so I would remind the problem presenter that the problem has to be real and urgent and must be within your (Problem Presenter) scope of influence – meaning, that you can do something about it.
    I would then ask the problem presenter and the team if the problem was something that they could do something about.

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    Renata Czajkowska

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    I would make an intervention asking questions around the ownership of the problem:
    1. Who is responsible for the problem?
    2. What has been done to solve this problem?
    3. The involvement of which stakeholders is needed to solve the problem?
    4. Is this problem in your circle of influence?

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  • Avatar

    Zishan Siddiqui

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    As a Action Learning Coach, I will take the opportunity to ask a question from the group that “is the problem real or do we have influence over that problem” and will wait for the group to respond.

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    Anna Muchnicka

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    I would ask what is the real problem of this session. Listen to the answers and see if we agree what is the real problem of the presenter. Most probably there will be people who will mention that the problem is that the presenter wants to solve a problem that is not in his control. Then I would ask the group what they want to do next.

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    Tharntip Jirakanjana

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    As an action learning coach, I will intervene with the question “Is this problem in your power to control or influence?” Because the AL process will focus on your ability to act.

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    Pattranee Jullakasewee

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    I would ask the team, including the Problem Presenter (PP), whether this is in PP’s capability of solving the problem or not, and If not, what are the pros and cons of continuing to focus on this problem. However, if the problem is partially in PP’s capability to solve the problem, what are the parts that the team can do to help.

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